Position: Senior Relationship Banker
Reports to: Banking Center Manager
Location: Dallas, TX
Summary of Primary Duties/Responsibilities:
Vista Bank is currently seeking an experienced, Senior Relationship Banker. A Senior Relationship Banker serves as the face of Vista Bank and is often the most important public relations person. As a Senior
Relationship Banker, the position duties/responsibilities include:
- Greeting customers and patrons by lobby or phone
- Processing customer (personal and commercial) deposits/ withdrawals
- Handling customer night drop/ mail deposits (personal and commercial)
- Maintaining and consistently balancing all incoming/ outgoing currency
- Processing all transactions to our operations center on a daily basis
- Recording and retention of multiple files and documents
- Opening new accounts
- Ordering Wire Transfers
- Debit card set up
- Account maintenance
- Product knowledge for effective cross selling
- Recording and retention of multiple files and documents
- Developing relationships with our customers through outstanding customer service
- Ensures compliance with all applicable company policies and banking regulations
- Other duties as assigned
This Position requires:
- High School Diploma, GED or equivalent, college preferred
- Three years of Personal Banker & one year Relationship Banker experience preferred
- Knowledge and experience in opening accounts in Bankway, printing debit cards and scanning documents into VCL
- Great personal and communication skills
- Ability to work well with fellow employees and customers
- Willingness to work in a fast-paced environment
- Positive attitude and great work ethic
- Great analytical, logical, and reasoning skills
- Ability to use office equipment, including computers
- Ability to speak and hear
- Clarity of corrected vision at 20 inches or less for normal duties
- Clarity of corrected vision at 20 inches or more for security purposes
- No visible tattoos or body piercings except conservative ear piercings
- Reliable transportation
- Must meet minimum credit standards and pass a criminal background check
- Only applicants that have consented to a background and credit check will be considered
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Vista Bank reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Vista Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, natural origin, sex, age, status as a protected veteran, or any other characteristic protected by federal, state, or local law. In addition, the Bank will provide reasonable accommodation for qualified individuals with disabilities.
Job Type: Full-time
Pay: $28,080.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- After reading the job description, what makes you the best fit for the position?
- What do you need from your team in order to be successful?
- Please describe a time when you helped a disgruntled customer.
- Describe your most successful customer interaction. How did you exceed the customer's expectations?
- Have you ever been in a situation where a customer was rude to you? How did you react?
- Describe your experience as a Bank Teller (Personal Banker).
- How do you maintain the security of customer data?
Education:
- High school or equivalent (Required)
Experience:
- Teller: 3 years (Required)
- Customer service representative: 1 year (Required)
Language:
Shift availability:
Ability to Relocate:
- Dallas, TX 75205: Relocate before starting work (Required)
Work Location: In person
