Manager of Persistence

KIPP Foundation - Delta, AR2.5

About KIPP Delta Public Schools
KIPP Delta Public Schools was founded in 2002 when we opened our doors to 65 fifth grade students in Helena, Arkansas. Our ultimate goal was to graduate students with the strength of character and academic abilities needed to succeed in life – and in so doing, prove what is possible in public education. We promised to do whatever was necessary to help our students succeed. KIPP Delta is still making – and keeping – the same promise today. We now lead six schools across the Arkansas Delta serving over 1,300 students and 200 alumni. Since opening, our schools have regularly outperformed local school districts academically, and the work of many of our schools has been recognized on local, statewide, and national levels. To date, 100% of our high school graduates have been accepted into college, and nearly 80% are currently persisting in or have graduated from college.

Where We Work
Offering the ease of small town living near cities like Memphis and Little Rock, the Arkansas Delta is the ideal place to live, play, and work. In the 2019-20 school year, we will serve the following grade levels:

  • Helena Campus – opened in 2002, serves students in grades PreK-12
  • Blytheville Campus – opened in 2010, serves grades K-12
What We Value & Believe
We share an unwavering belief and passion for empowering students from underserved communities to pursue a life of value, joy, and integrity. We believe that when interacting with students, staff, and our community, every staff member should model our core values: High Expectations, Beyond Z (going above and beyond), Humility, and Love and Care.

Who We Seek
KIPP Delta welcomes all candidates who strive to balance high expectations with a genuine love for our students, families, staff, and resources. We do this by challenging students, acknowledging their hard work and achievements, and never underestimating their intellect or desire to learn. We seek to create a joyous struggle in all students by planning rigorous lessons while differentiating to meet students’ needs. We know our job has been done well when our students leave our classrooms exhilarated and craving more. We acknowledge this work is hard, and we provide each other with the support and respect needed to fuel this very important effort.

Position Overview
The primary role of the Manager of Persistence (MP) is to provide leadership and management directly related to the support of college students with the focus on alumni earning their college degree. The MP will manage the alumni advisors on the KTC team and provide them with consistent management, support and feedback. This role will also be the data liaison for the college persistence team data tracking in Salesforce and google drive. This role requires excellent management, communication, and data analysis skills. In addition to meticulous attention to detail and deadlines. The Manager of Persistence will report directly to the Managing Director of Programs and Impact.

Responsibilities include, but are not limited to:
Team Management/Development
Oversight of full alumni advising team (approximately 2 team members)
Support team in development of growth goals
Ensure systems are in place and utilized to monitor progress toward milestones to ensure that goals are met
Provide support and ideas regarding overall student outreach of effective practice methods
Plan and facilitate team meetings, one-one-one meetings, professional development and employee evaluation for team members
Stay abreast of current topics within the field of college persistence, and assist staff in understanding and implementing the most current and applicable information on college retention, and conduct regular staff presentations and trainings
Manage college persistence budget in conjunction with Managing Director of Programs and Impact
Support the planning, leading and facilitation of KTC team meetings and retreats
Maintain continuous communication with Managing Director of Programs and Impact to inform and update on status of goals
Provide direct support and analysis on data management in Salesforce

Program Management
Lead and refine college persistence strategy to support alumni through college graduation
Develop and implement strategies and management practices to maintain ongoing contact with and effectively track KIPP Delta alumni to monitor toward college graduation
Oversee the major programmatic elements for college alumni including strategies to identify and assist students at risk of leaving college
Manage four Arkansas college partnerships (Ouachita Baptist University, University of Arkansas at Pine Bluff, University of Arkansas at Fayetteville and Hendrix College) including but not limited to: active communication about alumni on campus, quarterly meetings with partnership liaisons, consistent tracking towards success of alumni, providing times for partners to visit campus to interact with high school students

Alumni Services and Support
Manage a caseload of college alumni by providing advising services focused on college persistence and completion
Communicate deadlines, scholarship opportunities, pre-college programs, and other pertinent college preparatory program offerings to students and families
Assist in the collection and tracking of data (contact information, grades, college admissions, scholarships, etc.) using the Alumni Services database
Establish and maintain communication with appropriate college personnel, such as college partner
Manage and promote opportunities for KIPP alumni, including summer programs, job placement, scholarships, networking opportunities and general well-being
Attend regional and national conferences relating to college persistence

Bachelor’s Degree from an accredited four year educational institution

Prior experience working with students and their families from low-income communities with demonstrable results, preferably as a teacher, college advisor, college admissions counselor, or at an institution of higher education support office.
Strong working knowledge in all Microsoft Office programs (Word, Excel, PowerPoint, and Outlook) and ability to learn new technology platforms and databases quickly.

Ability to self-direct and prioritize among competing goals and to initiate process improvements
Possess strong organizational skills with keen attention to detail
Flexibility and willingness to contribute when necessary on projects outside of own department
Demonstrated ability to work well with others and build relationships across teams and schools
Ability to advocate for the needs of first-generation, low-income students with college and university staff and administration
Excellent written and verbal communication skills
Strong achievement orientation with exceptional time management skills and demonstrated ability to multi-task