Description:
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Works together with the other restaurant leaders in order to accomplish the Franchise Owner/Operator’s vision for the restaurant.
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A Hospitality Manager will serve in front of house operations, driving sales, profit, and morale while maintaining a busy lobby and driver-thru, speed, cleanliness, and an attentive and courteous team.
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Reports to Hospitality Director.
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Availability: 2 PM - 12:30 AM, 5 days per week, 45-60 hours expected weekly
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Pay/ offer will be commensurate with previous experience and results.
Critical Behaviors:
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Leads by example WORK SIDE by SIDE with the team
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Leads a hospitality team that is FAST, CLEAN, KIND and COURTEOUS producing an experience that increases guests loyalty and trust in our brand
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Understands cost-efficiency (food, condiments, paper) to ensure a profitable business
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Leads the team to ACHIEVE RESULTS
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COACHES and DEVELOPS individuals to make them better at their jobs
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Delights in SERVING our GUESTS and TEAM at all times
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Welcomes FEEDBACK as the primary method of GROWTH - thick skin!
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Engages proactively in PROBLEM SOLVING and PLANNING, and EXECUTION of plans to improve performance
Qualities:
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Selflessness - Loves Serving others
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Humility
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Trustworthy
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Grit! Perseverance!
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Desire to Grow
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Desire to see Others Grow
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Optimistic
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Communicates Clearly and Enthusiastically
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Likes Details
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Proactive
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Thrives under Pressure
Benefits:
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100% PAID TUITION at our partner school Point University (https://point.edu)
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Remarkable Futures Scholarships Opportunity ($2500 - $25000)
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Vacation and Insurance Opportunity after 1 year or promotion
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Career Options to become a CFA Franchisee or Staff member for CFA Inc.
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Free employee and family meals
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Sundays off
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Competitive Wages
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Leadership Development
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Community-oriented Environment
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $18 - $22 / hour
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
