Circulation Clerk

Galesburg Public Library - Galesburg, IL

Part-time

Circulation Department
24 hour per week Circulation Clerk

Galesburg Public Library
Please apply by November 30, 2019.

The Galesburg Public Library is seeking a new team member to serve as a part-time circulation clerk 24 hours per week. This position works collaboratively with the circulation team to ensure the friendly, high-quality service to our patrons and to help with the upkeep of the collection and efficiency of the department.

The Galesburg Public Library provides library service to the 32,000 residents of the City of
Galesburg. Located in west central Illinois approximately 35 miles east of the Mississippi River,
Galesburg is a vibrant city with the benefits of a small town. Galesburg is home to Knox College,
Carl Sandburg College, the Knox Galesburg Symphony, the Galesburg Civic Art Center, the magnificent restored Orpheum Theatre, and much more, but it is also just an Amtrak ride away from Chicago. Galesburg is a remarkable city full of history: a stop on the Underground
Railroad, host to one of the Lincoln-Douglas debates, and the birthplace of Carl Sandburg. For more information, see the complete job description below.

Electronic applications are preferred. Applications received by November
30 will receive first consideration. The position will begin in late December, but exact start date is negotiable. Salary range is $10-$16 per hour and will be based on experience and qualifications.

General working conditions and physical requirements
A circulation clerk cheerfully greets visitors to the library and provides outstanding customer service by answering questions, checking out materials, and helping maintain the collection. A circulation clerk must be able to lift arms above shoulder level to retrieve items from shelves and lift and balance heavy books. A circulation clerk must juggle several tasks at once, including waiting on patrons and answering the telephone, and may remain in a standing position for extended periods of time.

Qualifications

 High school diploma or the equivalent. Some college preferred. Library experience preferred.

 Ability to alphabetize and type accurately at a moderate rate of speed.

 Ability to provide friendly, high quality customer service at the circulation desk.

 Willingness and ability to listen to patrons and assist them in finding what they are seeking.

 Ability to defuse an upset patron, to explain procedures, and to calmly rectify any misunderstandings while observing library standards and policies.

 Willingness to do more than the minimum; be a self-starter.

 Ability to juggle several tasks at once and tolerate interruptions.

 Ability to do basic word processing and circulation functions on the computer.

 Ability to lift 60 pounds.

Duties

 Greets visitors to the library and provides friendly, patient, helpful service to the public at the circulation desk and on the telephone.

 Shelves library materials.

 Assists in any project as needed.

 Performs tasks with speed, accuracy, and efficiency such as charging and discharging materials, processing overdues and reserves, registering patrons, handling incoming telephone calls, and monitoring use of the public access computer.

 Responsible for the department and shelvers when Circulation Supervisor is absent.

 Receives and responds to general information requests by telephone or in writing.

 Refers requests for information and further assistance to the reference desk.

 Follows procedure for receiving compensation for overdue, damaged, or lost library items.

 Prepares materials to promote use of library.

 Monitors lobby area, restrooms and young adult area to assure safe and pleasant environment.

 Empties the bookdrop as needed and directed.

 Locks and secures the circulation department and main entrances at closing when supervisor is absent.

 Provides staff assistance in other departments as needed or as scheduled.

 Assists in provision of homebound services.

 Performs other tasks as assigned by the Circulation Supervisor or Director.

Compensation

 Part-time position of 24 hours per week, including evenings and weekend.

 Pro-rated vacation, sick leave, and IMRF.

Job Type: Part-time

Salary: $10.00 to $16.00 /hour

Education:

  • High school or equivalent (Required)

Work Location:

  • One location

Benefits:

  • Flexible schedule

Hours per week:

  • 20-29