Anaheim Majestic Garden Hotel is hiring!!!!Our 489 Guest rooms and 20,000 square feet of banquet space offers more than just comfort. Our Team Members offer our Guests friendly, willing and helpful service, 24 hours a day, 365 days a year. Our peaceful and majestic gardens set the stage for a magical stay that is fun, inspiring and pleasantly unforgettable. Come join us!
We are currently looking for a Front Desk Supervisor.
The responsibilities consist of:
ADDITIONAL GUEST SERVICES RESPONSABILITIES:
Prepares maps and provides directions. Helps Guests with special requests. Responds to questions about facilities and events. (Informs Guests of facilities, hours of operation, promotes Bistro, Deli, Gift Gallery, Lounge, Room Service, Pool, Game Room, Disney Shuttle, In-room Movie Channels including Adult Channels (and restrictions the Guest can apply), In-room Safe, Voice Mail, etc. Handles Guest Service problems. Follows Guest Privacy and Security Procedures. Processes Wake Up Calls. Makes Guest reservations. Processes Guest mail, packages and faxes. Arranges and assists Guests with Tour Information, Bookings, and Car Rental referrals according to established Hotel policy and procedure. Assures Guest Satisfaction. Communicates with management personnel in case of problems. Demonstrates knowledge of emergency procedures. Is familiar with daily Hotel functions/events. Maintains cleanliness and orderliness of Front Desk and Service Promise Help Desk areas. Makes sure Front Desk is well stocked.
Benefits include: * 401k * Health/Vision Insurance * Dental Insurance * Free Life Insurance * Employment Assistance Program * Employee Travel Program * Vacation/sick pay
You may apply in person during office hours Monday-Friday 8am-5pm
Anaheim Majestic Garden Hotel is an Equal Employment Opportunity Employer, we are a Drug Free work place and perform Background Checks. Anaheim Majestic Garden Hotel is an E-Verify Participant.
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Job Type: Full-time
Salary: $16.50 /hour