Workday Administrator

BCFS - San Antonio, TX3.7

Full-timeEstimated: $58,000 - $76,000 a year
It's a great feeling to work for a company that does so much good for others around the world!

Position: Workday System Administrator

Program: BCFS

Reports to: Executive Director

Status: Full-Time Exempt

Pay Grade: 8

Education: Bachelor’s or undergraduate degree from an accredited program/university preferably in one of the following areas: Business Administration, IT/IS, MIS or related field or equivalent experience.

Preferred – Graduate degree from accredited program/university in a related Field. Bilingual (Spanish)

Experience : 5 years progressively advanced HR systems experience & Workday experience required.

Preferred – 6 plus years related experience and/or training

Supervises: To be determined

Summary: Collaborating with the Human Resources function and other stakeholders, the System Administrator is responsible for maintaining and maturing the organization’s use of its HRIS, Workday. The Administrator is responsible for day-to-day run support of the HRIS supporting daily operations. As part of a team composed of Human Resources, Information Technology, and other stakeholders this role will help lead, guide, and design system and business process enhancements. The HRIS System Administrator role will manage build efforts and deliver solutions through effective use of project management and change management methodologies and a commitment to productive vendor-partner relationships.

To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:

Essential Functions:
Fosters, leads and maintains positive relationships with HR and with key stakeholders throughout the organization. Serves as partner between internal customers and vendors to ensure effective definition of and delivery of HR systems to the organization.
Manages the HRIS (Workday) configuration, security administration, data audits and corrections, system updates, and overall functionality of the system including Production and non-Production tenants.
Builds and grows positive business relationships and influence across IT and HR; works closely with business partners to understand business processes, goals and gaps.
Aligns with and participates in strategic planning and analysis and development of business requirements for HRIS modifications and enhancements.
Manages system improvements and related development schedule expectations through the effective use of business value ranking approach.

Measurable Deliverables:
Delivers enhancements through effective use of project management, ensuring quality through a commitment to following industry standard change management practices.
Acts as internal consultant regarding system capabilities, providing recommendations through effective communication to business leaders and other stakeholders.
Analyzes current processes and systems for overall effectiveness and recommends systems supporting business objectives and best practices; manages design, development and implementation, as needed.
Ensures data integrity and confidentiality within company HRIS, other HR technologies and vendor systems; regularly perform data audits, validations, and corrective actions, as necessary
Proactively utilizes technology to lower costs, increases effectiveness, accuracy and value and customer satisfaction of the company's HR systems.
Support all Workday users through daily operational support, such as troubleshooting problems, answering system related questions, delegating access, creating and / or modifying reports, resetting passwords, and providing end-user training, as needed.
Updates and maintains system documentation.
Participate in scheduled meetings and in team decisions and operations.
Work evenings, weekends and holidays as needed or requested by the position.
Maintain confidentiality in all areas of operations.
Maintain BCFS professional and ethical standards of conduct outlined in BCFS employee handbook including demonstrating respect for agency staff, clients, and community members.
Comply with required dress code at all times.
Performs other duties as assigned.

Credentials, Skills and Abilities:
Demonstrated ability to work collaboratively with co-workers and as a team member.
Demonstrated experience in leading systems-related projects and applying project management principles.
Workday system administration experience required.
Expert knowledge of HR business processes; ability to document business processes, generate clear and understandable business requirements
Customer focused individual who must be able to effectively work in a fast paced & fluid business environment with competing priorities and effectively collaborate across teams.
Demonstrated critical thinking and analytic skills; ability to transpose and organize concepts to presentations.
Must be self-motivated, highly organized with the ability to prioritize independently while demonstrating a sense of urgency.
Ability to produce accurate work under pressure with frequent deadlines.
Ability to exercise confidentiality, tact and independent judgment in the performance of duties.
Exceptional written, oral, and interpersonal communication skills to all levels of the organization and business partners.
Experience delivering system and process training.
Proficient in Microsoft Office Suite (SharePoint, Word, Excel, PowerPoint, Access, Outlook).
Maintain current licenses and certificates required for the position.
Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


1. Language Skills

2. Language

3. Base Language

4. Job Post Language

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!