Dairy Specialist Manager
An Introduction to Northside Elevator
You can learn a lot about an industry over 75 years. Since 1948 Northside Elevator has grown with Wisconsin’s most progressive dairy producers. We’ve earned a reputation of superior products and services, fairly priced, delivered on-time with exceptional customer service… a legacy we protect each and every day. However, we’re not satisfied with just keeping pace. We’re devoted to seeking out innovation that will drive change, the kind of change that provides our farmers the latest in technology to feed a growing world.
Willingness to embrace change has transformed Northside Elevator from a local feed mill to a recognized regional leader in dairy feed formulation and manufacturing, complete agronomy service, logistics, and commodity marketing. We’ve developed these capabilities because they mirror the most critical needs of our farmers. Our dairy specialists develop custom feed rations based on the goals of the producer. Our agronomists select top seed genetics, crop protection and fertilizer products that support the demands of the dairy nutritionist’s ration. Northside commodity experts educate producers on purchasing key inputs to maximize profitability. Our in-house logistics team ties it all together making sure feed, grain, seed and fertilizer are on hand and on time when needed. We work together to reach the goals of the farmer and never forget that the selection of a seed in the spring will impact the health and productivity of a dairy animal in the fall.
Northside Elevator is a fourth-generation family business, and we want every employee to feel proud of being part of the Northside Elevator family. This is why our drivers have access to the latest equipment, our mill staff operate in clean, state-of-the-art automated facilities and our professional staff work in a brand-new office. Our employees enjoy a competitive benefits package, profit sharing, professional development, and opportunities for advancement. The core of our business is staff that are professional, knowledgeable, helpful, and ready to serve. Because customer success is our passion, our focus for future expansion is talent, technologies, and products that propel the farm of the future.
Job Summary
The Northside Elevator Dairy Specialist Manager will be energized by the rapidly changing dairy nutrition industry. They use their insight to build a dairy nutritionist team possessing the skills needed to be relevant on modern dairies now and in the future. The Dairy Specialist Manger and their team will seek out new technologies and cattle feeding strategies. They will be comfortable in business-to-business conversations with multiple stakeholders on dairies of all sizes. The Dairy Specialist Manger will strategically and actively contact prospective nutrition customers and maintain long-term relationships with existing customers. They will provide industry and customer insight to executive leadership to guide decision making and strategic direction. They will ensure that corporate direction is communicated to, and will hold their team accountable to, achieving stated goals. The Dairy Specialist Manager draws upon a network of good business relationships including dairy producers, company staff, veterinarians, academia, vendors and associated industry.
Key Responsibilities
· 40% of time invested conducting field rides and providing coaching and education to
Dairy Specialist team
· 40% of time invested in meeting prospective customers to establish new business relationships
and routinely engaging with current customers to advance Northside business relationships
· 20% of time invested in working with leadership to set, drive and meet sales goals
· Promote Northside Elevator’s dairy management and nutrition program
· Advocate for feed production at Northside Elevator
· Establish, communicate, and monitor team performance goals
· Foster professional growth within Dairy Specialist team
· Develop and sustain relationships with the owners and managers of dairies
· Execute a structured standard of service based on customer need
· Facilitate meetings with prospective customers
· Guide and monitor prospect list for Dairy Specialist team
· Provide high-level technical and service support to staff and customers
· Troubleshoot on-farm issues and develop recommendations for resolution
· Develop team policies and procedures
· Arrange and manage team meetings
· Manage meetings with vendors, representatives, and experts in the industry
· Delivering presentations and converse fluently in front of groups
· Display industry knowledge and actively pursue opportunities for continuing education
· Attend industry meetings, seminars, and other educational opportunities
Job Qualifications
· Bachelors of Science in a related field preferred
· 10 years industry experience and proven ability in successful on-farm sales
· Display high degree of integrity with excellent communication and listening skills
· Proficient working with Microsoft Office programs
· Strong understanding of the dairy industry and passion for dairy cattle, calves & animal husbandry
· Must be able to keep customer conversations and insights completely confidential
· Self-motivation is essential in scheduling customer interactions
· A positive attitude and willingness to take constructive feedback from internal and external peers
· The ability to relate technical information to both technical and non-technical people
· Intense focus on customer excellence and service
· Hold a valid driver’s license
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: One location
