The best integrated design firm in the world has an opening for a SCCM Specialist.
If you are a collaborative thought leader with a strategic mindset this might be the position for you. DLR Group is 100% employee owned and as such you’ll enjoy the opportunity to have ownership in the Firm. We rely on all our employee-owners to apply their financial acumen to grow the Firm profitably.
The SCCM Specialist is responsible for analyzing, managing, and improving the existing deployments of software, firmware and drivers, and troubleshooting any SCCM related issues for the company.
The successful candidate will:
Align software deployments with firm to minimize impact on regular business operations.
Troubleshoot and resolve imaging/software deployment/patch issues.
Provide technical support to end-users in a timely manner.
Develop and execute on enterprise level workstation imaging / deployment methodology through SCCM OSD.
Perform multi-platform installation and removal of applications in deployment using SCCM.
Analyze performance and stability issues in the SCCM infrastructure.
Ensure servers, workstations and firm devices have latest approved patches.
Plan software pushes using approved firm patch management software.
Report status of software pushes.
Develop draft SOPs, checklists, guides, best practices and procedures to support patch management.
Distribute packages to test groups.
Troubleshoot software package deployment.
4-10 years of experience with SCCM implementation and support in a multi-location environment. This must include at least 1 year production experience with 2016 SCCM.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Understanding of practical application of engineering science and technology. Including: applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Knowledge of principles and processes for providing customer and personal services. Including: customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to consider the relative costs and benefits of potential actions to choose the most appropriate one.
Experience analyzing needs and product requirements to create a design.
Ability to conduct tests and inspections of products, services, or processes to evaluate quality or performance.
Bachelor’s degree in IT or similar is preferred.
Experience with SCCM 2016
DLR Group is a 100% employee-owned firm. Our brand promise is to elevate the human experience through design. This promise inspires sustainable design for a diverse group of public and private sector clients; local communities; and our planet. DLR Group fully supports the initiatives and goals of the 2030 Challenge and is an initial signatory to the AIA 2030 Commitment. Visit dlrgroup.com and follow us on Twitter, and at LinkedIn.
We are proud to be an EEO/AA employer M/F/D/V.