Director, Training & Leadership Development

Harlem Children's Zone - New York, NY3.6

Full-timeEstimated: $130,000 - $170,000 a year
We are seeking an experienced human capital development expert committed to actualizing our vision of educating today’s leaders—and those of the future— with the critical knowledge, skills, abilities to eradicate poverty in Central Harlem—and beyond—through our proven network of comprehensive placed-based, youth-focused outcomes driven supports and services.

The Director of Training & Leadership Development will be an inquisitive, mission-driven professional, focused on developing the human capital workforce necessary toward actualizing our commitment toward achieving prosperity for all the children and families in Central Harlem—and beyond. The ideal candidate will possess the combination of technical HR skills, tactful temperament, and the ability to interweave themselves into the day-to-day complexities of an established community-based organization. This position will report to the Managing Director for Practitioners Institute & Training.

Essential Duties and Responsibilities

Align enterprise wide training programs with organizational Values and history, leadership competencies, strategic plan and overall theory of change
Oversee all mandatory compliance training programs to keep organization in compliance with regulatory agencies
Work closely with HR to ensure effective onboarding of all new employees across a variety of disciplines and occupations, including by role and job function
Independently and proactively discover and identify skill gaps in workforce through focus groups, surveys and other informal methods of feedback
Partner with management and staff to develop, implement, monitor and see-through individualized development plans and groups trainings for staff
Identify and coordinate key skills training across related job/position families (e.g., across various youth-, parent- and community-focused positions)
Create critical training programs and opportunities for entry level student- and parent-facing front line staff, particularly around the principles of youth development
Ensure all newly hired and promoted supervisors receive appropriate new supervisor trainings
Help develop an organizational methodology for creating an internal talent pipeline
Develop self-paced/directed training opportunities for staff at all levels
Create tools and systems to evaluate effectiveness of all training initiatives
Own leadership development initiatives (e.g., Assistant Director and Director fellowship programs) throughout all organizational levels
Collaborate with Practitioners Institute to advise external practitioners on training and leadership development best practices
Identify and effectively manage relationships with expert external training consultants to provide to fill internal training capacity gaps
Host professional development speaker series to reinforce previously learned best practices, theories and concepts
Manage state-of-the art training facility
Qualification, Skills and Knowledge Requirements

Bachelor’s degree with 6+ years of experience managing and leading training programs; Master’s degree preferred
Knowledge and experience with the principles of adult learning and the instructional practice of train-the-trainer
Strong consultative and coaching skills and ability to effectively navigate matrixed organizational hierarchies
Experience optimizing learning management systems (LMS) platforms
Understanding of career mapping and the ability to help staff think strategically about career progression
Ability to lead and develop a 3+ person full-time team
Outstanding communication skills, both oral and written
Exceptional presentation skills with the ability to adapt to various audiences
Ability to build relationships and mentorship with staff; facilitate productive working relationships between management
Strong project management skills with the ability to administer multiple projects simultaneously and prioritize workload
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook
We offer competitive salaries and a comprehensive benefits package. To be considered, interested applicants must submit a cover letter and resume. No telephone inquiries or recruiters please. Replies will only be sent to qualified applicants. HCZ is an EOE.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.