Full Time Collections Representative Monday - Friday 8:30 - 5:30 pm

Crunch (Harman) - Inc. - Chatsworth, CA

Full-time | Commission
We are a fitness company looking for a full time Collection Representative to support our clubs by collecting outstanding debts. A successful candidate will strike a balance between maintaining trustful relationships, and ensuring timely payments. Hours are Monday - Friday 8:30 pm - 5:30 pm.

Our Collections Representative should exhibit professionalism and trustworthiness. They will have excellent communication and negotiation skills, as well as an ability to work independently.

Collection Specialist Representative

Keeping accurate records and reporting on collection activity
Monitor accounts to identify next action needed to collect outstanding debts
Investigate historical data for debt
Find and contact debtors to arrange debt payoffs
Take actions to encourage timely debt payments
May negotiate payment plans if assigned
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Requirements

Proven experience as a Collections Representative or similar role
Knowledge of billing procedures and collection techniques
Familiarity with laws related to debt collection (e.g. FDCPA)
Working knowledge of MS Office and databases
Comfortable working with targets
Patience and ability to manage stress
Excellent communication skills (written and oral)
Skilled in negotiation
Problem-solving skills
Bi-lingual is a plus
Compensation

$15.00 plus 5% Commission on total collected