- Team Management
- Communication Skills
- Microsoft Office
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste.
We are passionate about thinking big and solving really complex problems to make the lives of truck drivers, shippers and other people in the freight industry easier through our innovation and technology. There will always be a better, more efficient way to transport goods, and we won’t ever stop inventing it.
Founded in 2015, we’re a mission-driven, fast-growing startup, backed by world-class investors, including CapitalG, the growth equity investment fund of Google, and leading industry disruptors, including the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, KKR, Starbucks, and others. We were named one of Washington State’s top places to work, a LinkedIn Top Startup and were the recipient of the GeekWire Next Tech Titan in 2018.
If working with smart, values-driven people to transform an entire industry sounds like something you’re into, come join Convoy, and help move the world forward!
As the Sr. Manager, IT Systems of Convoy, you are eager to get your foot in the door at a fast paced, rapidly growing startup. As a lead on the IT team, you will play a critical role in managing systems for our entire company.
You will take ownership of:
Technical oversight and management of the IT systems group including Identity (Okta), Endpoint management (JAMF & InTune), Network (Cisco Meraki) and Audio & Video (Zoom, Live Event Production, Podcasting)
Identifying opportunities for system optimization, redesign, or process improvement.
Managing the portfolio and associated projects related to IT systems.
Building a strong technical culture around our systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences
Partnering with business stakeholders as part of IT leadership, provide strategic vision for new and supported systems, and create system roadmaps and business processes.
Providing system administrative support across systems as needed.
Addressing the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements and creating project deliverables
Experience with agile project methodology such as short-cycle sprint planning and scrum.
You have the following skills and experience:
A minimum of 8 years of experience working in IT
A minimum of 5 years of experience managing a team
A minimum of 3 years of experience in vendor oversight and management
Balancing competing project constraints including but not limited to scope, quality, schedule, budget, resources, and risks in order to accommodate the needs of each user/customer
Deep subject matter expertise with at least 3 of the following systems/applications: G Suite, Okta, Jamf, InTune, Cisco Meraki, Office 365, Azure AD, Zoom, Slack, Jira, AWS
Strong communication skills, with the ability to clearly explain complex systems to business team members
Experience setting up ongoing procedures for collection and review of pertinent information for the management/monitoring of projects
SOX controls and audit experience a plus
Excellent verbal and written communication skills
Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!