Full Job Description
Ansafone is a 24/7/365 US-based call center service provider and BPO company leading successful businesses toward a premier customer experience. From healthcare and education to banking, government, retail and a number of other industries, we’ve been there for our customers around the clock with the courteous help and expert knowledge they need to stay engaged with their business.
Thanks to 50 years of call center experience, we can deliver the exact tools, technology and staff our clients need to operate essential call center and BPO services. Our full integration with our business begins by understanding the goals of our clients and what our customers expect from our services. From there, it’s all about providing customer-centric solutions that remain unparalleled in the industry today.
Here at Ansafone we are building a team of individuals that work collaboratively with each other to create and maintain a culture that reflects our core values of: Customer Focused, Acts of Kindness, Teamwork, Continuous Improvement, Have Fun and InTegrity. (CATCH IT!)
We are seeking a director-level sales leader with progressive, on-the-spot, critical thinking ability; who will apply his/her experience and education in a highly self-directed and fast-paced environment. You will be joining an entrepreneurial team with a corporate culture seeking to expand both new and existing customers.
This role is salary plus commission and involves strategic planning, selling, leveraging technology, and improving processes. You will be reporting directly to our Chief Executive Officer and work day-to-day and conduct a monthly pipeline review with our VP of Sales to ensure that you are driving performance, increasing profitability, and ensuring cross-functional strategic alignment.
You will be responsible for the following which includes but is not limited to:
Providing a sales-focused strategy and feedback to the leadership team.
Generating a minimum of 30 solid pipeline activities per week in Salesforce .
Focusing on sales growth and building a pipeline.
Managing relationships with brand partners to foster business growth and development; ensure brand partner compliance .
Creating a culture of success and ongoing business and goal achievement.
Monitoring customers, market and competitor activity and providing feedback to the company leadership team.
Managing key customer relationships and participate in closing strategic opportunities.
Setting specific quarterly and/or annual sales goals.
Handling RFP generation and fulfillment.
Attending conferences, meetings, and industry events as needed
Documenting all sales activities in Salesforce.
Skills and Abilities
Strong new business/sales development experience with the ability to maintain client accounts
Interpersonal skills and ability to articulate ideas clearly in oral and written communication (to include client presentations)
Demonstrated negotiations skills
Goal and results driven
An assertive and persuasive personality
Detail-oriented and comfortable with a fast-paced environment
Analytical thinker with excellent quantitative and superior problem-solving skills
Robust LinkedIn network and contacts
Track record of success in prospecting
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)