Primary Purpose:
Responsible for providing scalable, sustainable, and supportable business systems/applications to a fast-paced and rapidly growing company. This position requires the successful candidate to be mature, demonstrate a sense of urgency, and strategic in their approach to departmental problem solving.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Enforce service level agreements
Work closely with all business functions and management to ensure enterprise level applications support and service level agreements are met
Establish metrics for application support
Management of third party service providers to perform services/roles that have been identified as necessary to support the applications organization
Work closely with the management to ensure strategies, plans, and service offerings include regional requirements and known issues are identified and prioritized
Develop application/system support models and service level agreements to support enterprise level systems
Responsible for ensuring that plans are in place and applications are prepared for known business cycles (e.g. month, quarter, and year end)
Development of a sound applications performance and monitoring program to proactively measure key capacity and performance metrics
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
10+ years of IT industry Hi-Tech experience
10+ years of management experience
5+ years of managing contingent and full time employees
5+ years of experience in management of an Applications project portfolio and budgetary experience
Self-starter which can manage multiple departments and multiple applications disciplines
Competency in System Development Life Cycle
Experience in a iSeries development environment
Experience in a Windows development environment
Advanced understanding of people management and the administration of staff
Outstanding written and verbal communications skill; keen presentation skills
Excellent business acumen is required
Excellent leadership, relationship management and team motivation skills
Demonstrated track record in working within a diverse and distributed team environment
Ability to multi-task in an ever-changing environment is a must
Desired Skills:
Bachelor Degree in computer science, business administration, or related field
Continued education in a computer science, business administration, or a related field
Proven experience leading an IT group
#Remote
#LI-Remote
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
About National General Holdings:
National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!
Companies and Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:
- Paid Training
- Medical, Dental, Vision benefits
- Wellness Programs
- Life and Short/Long Term Disability Insurance
- 401k w/ Company Match
- Company Paid Holidays & Generous Time-off policy
- Employee Discount Program
- Career Advancement and Development Opportunities
- On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
- On-site Fitness Center (Cleveland and Dallas offices)
- Subsidized parking (Cleveland office)
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
