Customer Care Billing Lead

Edge Pest Control - Orem, UT

Full-time
Job Description

Required Survey

As part of the application process for this position, a survey is required to be completed by all applicants. Please complete the following survey before submitting an application:

https://www.cultureindex.com/c/tIUD2zG0G0

Job Description

This position involves making sure customers’ payments are processed in a timely and efficient manner and following up with outstanding balances for customers across our branches nationwide. This is a great opportunity to work for a growing company with a great culture and atmosphere.

Qualifications

Responsibilities

Manage a small team of 3-5 people
Responsible for running and analyzing various billing reports
Oversee and (when needed) complete the following responsibilities:
Pick up mail from post office and apply received checks to appropriate customer accounts
Deposit checks into associated bank accounts
Processing customer payments
Sending customers to collections with outstanding balances
Demonstrate excellent communication skills as you interact with customers
Qualifications

Attention to detail
Must have an analytical mindset
Excellent verbal communication skills
Good with numbers/mathematics
Proficient with Microsoft Excel
Proficient computer/typing skills
Positive attitude and good work ethic
Honest and trustworthy
Accounting background is a plus

Additional Information

Customer Care Billing Lead Benefits

Compensation: $14.00 an hour
Free lunch provided Monday, Wednesday, and Friday
Medical and life insurance plans available for full time employees
Positive work environment
Full-Time, M-F 9:00am to 5:00pm