Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 12 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.
Allina Health clinics are committed to providing a work environment where passionate people have the knowledge, tools, opportunity and freedom to make a positive difference in the lives of our patients. We want you to be part of our team where each employee contributes to our mission of exceptional primary and specialty care. Allina Health clinics provide primary care, specialty care and urgent care services to people in 41 communities. More than 750 health care practitioners help patients identify health risks, manage chronic illness and find their path to better health.
Provide positive and courteous customer service with internal and external customers at reception desk, scheduling services, and over the phone
This position covers multiple clinic sites while maintaining a professional presence at all times
Perform operator/messaging duties
Provide high quality customer service
Perform reception desk duties
Secure payments for services
Perform scheduling and registration
Perform other duties as assigned
High school or GED required
One year post high school education preferred
Minimum two years of clerical/business environment experience with PC/internet preferred
Medical terminology experience preferred
Private insurance payer knowledge strongly preferred. Minimum one year of proven strong customer service and phone skills with an exceptional ability to listen and communicate to others with working knowledge of quickly connecting with customers and employees
Experience in a team orientated environment essential
Handle and manage a cash collection
Demonstrate strong customer service and phone skills with an exceptional ability to listen and communicate to others with working knowledge of quickly connecting with customers and employees
This position will be scheduled for a mixture of daytime, evening, weekend and holiday shifts. Hours will primarily be at the Bandana Square Urgent Care location however may also be scheduled at the Maplewood Urgent Care location. May be requested to work at another Urgent Care site as needed. The position will work a variety of hours:
Daytime (7:45 am to 2:15 pm)
Evening (2:00 pm - 8:30 pm)
or 8:00am - 8:30 pm
Weekend (8:45 to 5:15 pm)
The Twin Cities of Minneapolis-St. Paul offer a variety of opportunities for professional, personal, and educational development. The area has a combined population of 3 million and is known for the world-famous Mall of America, dynamic downtown areas, professional sports teams, ethnic restaurants, and thriving colleges and universities. The state is abounding with trails, parks, and over 10,000 lakes. Minnesota leads the nation in home ownership, high school graduation rates, voter turnout, and health care access. Minnesota is consistently recognized as one of the nations' most livable states.
Located in Minneapolis & St. Paul
Population = 270,000
Service Area = 1,600,000nt>
Community Resource Links:
Community Information School Digger
Explore Minnesota MN Dept of Education
Minneapolis St. Paul MagazineSt. Paul Pioneer Press
Twin Cities Living MagazineStar Tribune
If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.