Under the general direction of the Zoo Animal Manager and Curator, this position assists with the daily care, feeding and enrichment of animals in the assigned collection or section. Duties include maintaining cleanliness of animal enclosures and ensuring that Zoo policies and protocols are followed consistently. This position will regularly interact with Zoo guests to answer questions, provide animal information, and ensure an excellent guest experience.
This position will primarily be assigned to a specific area, but may be reassigned or requested to work in other sections as needed at the discretion of the Animal Management team. Zookeeper Apprentice is required to complete the training programs offered. this position is responsible for the daily care, feeding and enrichment of animals in the assigned collection or section. Duties include maintaining cleanliness of animal enclosures and ensuring that Zoo policies and protocols are followed consistently. This position will regularly interact with Zoo guests to answer questions, provide animal information, and ensure an excellent guest experience.
Assists with preparation of appropriate daily diets at designated times; sees that animals have sufficient water that is refreshed regularly throughout each day.
Assists with implementation of behavioral enrichment programs for selected animals.
Actively observes animals’ behavior, checking for any signs of illness or disorder; reports irregularities and abnormal behavior to supervisor.
Maintains accurate feeding, health, and welfare records of assigned animals.
Thoroughly cleans and disinfects assigned animal enclosures, and ensures cleanliness throughout the day.
Monitors stock of all section supplies, and reports low inventory levels to supervisor in a timely manner.
Provides excellent service to Zoo guests by maintaining a positive, approachable demeanor and engaging in informative, friendly conversations.
Assists hospital staff with animal treatment within the assigned section, when requested.
Assists the Emergency Response team in animal events, when requested.
Actively watches for and immediately reports any vandalism or mistreatment of animals.
Crates and moves animals as directed, ensuring the safety and well-being of the animals.
Performs special assignments and projects as requested, and assists with other shifts as needed.
Performs other duties as assigned.
Qualifications/Basic Job Requirements
Minimum one (1) year related experience in a zoological setting preferred. Experience in an AZA accredited facility desired.
Twelve units of accredited college or university level course work in animal science, zoology, or related field preferred.
Strong verbal and written English skills and the ability to communicate effectively with the public. Bilingual skills a plus.
Valid California driver’s license and good driving record.
Ability to work evenings, weekdays, weekends, and holidays.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Zoo may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
This position is regularly required to bend, stoop, crouch, and kneel; use hands and arms for care of animals and cleaning of enclosures. Regularly required to climb stairs or ladders.
The employee is regularly required to lift and/or carry up to 50 pounds, and occasionally up to 75 pounds.
Evaluating animal health, diet, or environment requires sight, hearing and smell.
Visual acuity to read printed instructions and safety information, and to assess animal behavior. Color perception is also required.
Ability to receive detailed information through oral communication (in person and via telephone), at normal speaking levels with or without correction.
The position functions both indoors and outdoors, with potential exposure to heat, cold, and inclement weather.
The employee is regularly exposed to a variety of animals with risk of animal bites (including venomous), zoonotic disease, and other animal-related injury.
The employee may be required to work at heights.
Occasional travel may be required.