Company: DC-Tech USA
About the Company:
For more information, visit us at www.haodc.com
Position Overview: DC-Tech USA Corporation is a start-up company based in Herndon, Virginia, and a subsidiary of an established parent company based in China. We provide complete internet application services including basic server security protection, server hosting and lease, intelligent DNS resolution, rack rental, large bandwidth access IDC and data services to customers primarily based in China.
We are looking for an experienced and organized technical support specialist/operational assistant to join our team. This position requires strong communications skills in Mandarin, although you will mainly be using chat programs and other operating systems.
This is a role that will be crucial to our clients and the ongoing success of our company.
Duties & Responsibilities:
Required Skills and Qualifications:
with customers and staff based in China.
Office Environment Details:
This is a full-time position with a rotational shift work schedule, working between 32 and 40 per week. 32 hours per week is common, but at times, this may rise to 40 per week. In the unlikely event you are required to work above 40 hours per week, overtime payment will apply. Working days include weekends and holidays. Salary range is up to $36,000 per year. Benefits provided will include health and dental insurance at no cost for the employee and a pension plan with company matching contribution to 3% of salary. PTO and sick leave are provided following successful completion of three month probation period.
Job Type: Full-time