Store Manager

SEE Eyewear - Pittsburgh, PA (30+ days ago)4.0


SEE was founded by a spirited optical pioneering family that plays by its own rules. They created the most
revolutionary concept in optical retailing, developing an exclusive and original collection of high quality fashion
eyewear at a palatable price point that can only be found in SEE stores. We are looking for a team leader who
exemplifies the SEE attributes: Thoughtful, Passionate, Accountable and Cutting Edge.

Candidates for SEE Store Manager must be energetic, customer centric and an outstanding team leader.
Reporting directly to the District Manager, SEE Store Managers are responsible for the success of the store with
regards to sales, developing best in class teams, service excellence, operational excellence and community
involvement.

Because we believe in individuality and in having fun in everything we do, SEE Store Managers can expect to
take part in exciting contests, bask in the glow of praise and adulation for winning said contests, join us for our
annual SEE Summit in a spectacular location and lots of other delightful surprises. SEE also encourages and
supports continuing education and lifelong learning, rewarding accomplishments for achievements in the optical
field.

Ensure store merchandising and product standards are met
Plan, prepare, promote, and execute promotional events in coordination with Marketing
Seek and provide suggestions for promotional / marketing opportunities
Serve as a connection between SEE and the community we operate in
Participate in community events and local organization; ensure we stay relevant
Build mutually beneficial relationships with our neighbors and mall management
Know the competition and work to create a competitive advantage
Accurately staff the store to ensure a consistent delivery of SEE Service Excellence
Ensure scheduling is reflective of business needs
Attract, hire and retain top talent to ensure a Best in Class Team
Build a network and proactively source for talent to create a “bench” of qualified candidates
Continually, develop the Team by providing clear and constructive feedback
Coach and develop each employees by observing, correcting, and reinforcing positive
sales and Service Excellence behaviors and techniques
Hold the Team accountable and follow-up with corrective action, as necessary
Motivate the team by celebrating “wins” and leading by example
Ensure HR compliance requirements are met
Conduct new hire on-boarding
Communicate, implement and ensure compliance of all company policies and procedures
Deliver consistent Service Excellence by continually developing and enhancing knowledge and skills
Be the expert for your team and serve as a resource for them
Exemplify the SEE brand and image by adhering to personal and store appearance guidelines and promoting a high fashion customer focused environment

Required Skills
Friendly and customer focused
Ability to be flexible and adaptable
Supportive and team-oriented; ability to motivate and drive team performance
Self motivated and driven to succeed; ability to take initiative
Exceptional interpersonal and communication skills
Exceptional ability to successfully cultivate and maintain relationships
Exceptional ability to multi-task while maintaining a high attention to detail and standard of work
Comfort working in a “high touch” sales driven environment
Ability to promote and exemplify an energetic and professional demeanor at all times

Required Experience
Bachelor’s Degree or equivalent years of management experience
Two (2) or more years of optical experience required
Two (2) or more years of customer service or retail sales experience required
At least one (1) of retail management experience
Boutique / luxury retail sales experience preferred
Sales driven retail experience preferred