Director, Graphic Design & Production

PSAV - Lanham, MD3.1

Full-timeEstimated: $47,000 - $62,000 a year
About Hargrove

Hargrove is a leader in brand storytelling, creating innovative environments for events, exhibits, expositions and experiential marketing activations around the world. We design and deliver immersive environments that tell stories, market brands, launch new products, ignite passion for causes and most importantly connect with the targeted audience.

Description/Job Summary

Responsible for all aspects of the graphic production process including graphic design, proofing,

pre-flight, printing, packaging, workflow, scheduling and quality control. The director will report to the VP Production Services, work closely with the manager of fabrication, account managers, production managers and be active in corporate planning and strategy with the executive team.

Responsibilities and Essential Duties

Manage a team of graphic designers & detailers, pre-flight specialists, print operators and production personnel
Maintain detailing and production milestones and manage multiple competing priorities
Provide exceptional quality control and staff discipline to ensure high production standards
Provide recommendations to in house stakeholders as to products and best methods for job completion
Manage inventory of various large format printing and finishing equipment including preventative maintenance as well as developing long term equipment strategy
Proactively investigate new materials and printing processes and integrate them into corporate strategy and workflow as needed
Work directly with the procurement and inventory staff for daily/weekly/monthly material needs
Monitor all computer hardware & software requirements and updates in order to maintain design and production standards
Manage outsource graphic vendors based on specialty needs or production demands
Manage departmental workflow including file management, color management, RIP process, approval process, creation and delivery of production ready files
Develop and manage the departmental operating budget
Proactively manage and implement change to control departmental direct and indirect costs
Ensure employee safety training is conducted and the maintenance and upkeep of the physical location; maintain a safe work environment
Other duties as assigned
Required Skills and Experience

10+ years’ experience in large format digital printing and signage production required
7 - 10 years’ management experience in graphic production and design
Bachelor's degree in a related field preferred
Must be highly organized, detail oriented, and quality conscious, with proven ability to handle multiple tasks and priorities
Ability to work in culture/environment that is high pressured, fast-paced and offers short execution time-frames
Excellent communication with proven leadership skills
Excellent technical skills with work flow processes and operations management methodology
Excellent labor management skills with proven experience in implementing budget, operations and performance efficiencies.
Proficiency in Microsoft Office Suite software
Must be willing to work evenings, holidays and weekends as necessary
Needed Attributes

Adaptable and flexible to client needs; excellent client service and client management skills
Excellent problem solving skills and the ability to work with cross-functional teams across many levels of management including the executive team
Must be very detail-oriented, possessing exceptional organizational skills.
Must be willing to work both independently and participate as a team player for achieving departmental and company goals.
Must have ability to multi-task in fast-paced environment, competently handling demanding deadlines.
Exceptional communications (verbal and written) and interpersonal skills.
Resourcefulness—Applicant must possess innovative problem-solving and decision-making skills.
Strong work ethic, enthusiasm, and positive attitude a must!


Coordinate project activities and work in a team environment with internal entities (e.g. Finance IT, Operations, Marketing, Fabrication, Graphics, Accounting, HR) and external entities (e.g. a full complement of vendors, suppliers and other stakeholders).

Why Work at Hargrove

In addition to your salary, Hargrove offers Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, Critical Illness, Accident Insurance, LegalShield, and 401(k). Hargrove is headquartered on a 77-acre site just east of the Capital Beltway and minutes from downtown Washington, DC. At Hargrove, our customer’s success is our success. Come join our team.

Working Conditions

Most of the position holders’ work will take place in a climate-controlled environment. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee may be required to lift and/or move up to 5 pounds and occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.