IT Application Administrator

MiraMed Global Services, Inc. and Affiliates - Lombard, IL1.7

Full-time
The IT Application Administrator acts efficiently and effectively in ensuring the success of the it department in the following areas:

Assist IT Director in overseeing current project development
Keep IT Director informed of any CUBS system issues or developments that impact system performance
Work with vendors on project involving system updates or custom programming.
Assist in monitoring off-shore processes related to CUBS functions
Create new high-level CUBS reports
Train staff on CUBS applications and procedures
Work with operations to create and maintain account flow strategies
Manage letter process including creation, testing and documenting
Assist with dialer campaign build with operations and dialer administrator. Act as dialer backup if needed
Assist with financial program implementations and configuration (Payment Vision, autopost, reporting)
Write scripts and routines to automate tasks
Document CUBS system changes to programs and applications
Manage Helpdesk application by assisting in task assignment
Assist with user login modifications, additions and removals in CUBS and unix
Maintain existing Procs, Paragraphs and scripts that relate to CUBS procedures
Monitor and archive CUBS system logs for compliance
Assist with telephony applications
Coordinate file exchanges between inter-office staff, clients, and vendors including new data imports

Qualifications Requirements:
Knowledge of various systems: The Collector System, ftp clients, pgp, Jbase,etc.
Ability to read, analyze, and interpret common technical journals, financials , and legal documents
Ability to work with mathematical concepts
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to define problems, collect data, establish facts, and draw valid conclusions

Education Requirements:
Minimum Education: Four year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience
Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.