All About Us
Trellint, a Modaxo company, leverages data-driven technology to transform traffic management and safety. Our solutions include photo enforcement, violations processing allowing easy management of citations, and advanced analytics that provide insight into resource and operational optimization.
Our innovative automated enforcement solutions empower communities with tools to prevent dangerous driving behaviors, saving lives and fostering safer streets. Trellint includes hardware and software to enable cities to enforce their Parking Management Systems, including handhelds and printers used on city streets by Parking Enforcement Officers.
At Trellint, we work hard to invest in our people. We embrace transparency and consider integrity our cornerstone. Trellint strives to foster a humble, curious, and learning environment as we partner together to champion the communities we serve.
We are an Equal Opportunity/Affirmative Action Employer.
Job Summary
Trellint is currently seeking a Sales Store Supervisor for our client in Bethesda, Maryland. We are seeking a detail-oriented, thorough, and organized sales supervisor to join our team.
The primary responsibility of this role is to supervise daily tasks of the sales store. The Sales Store Supervisor will also be involved in customer service tasks such as answering inquiries, providing information to customers, and assisting with administrative duties related to parking permits.
The successful candidate should have excellent communication skills, proficiency in computer systems, ability to work under pressure, punctual and prior experience in complex cashiering and customer service support.
Job Responsibilities (including, but not limited to):
- Develop full understanding of the County’s parking system and business rules to provide the highest level of customer care and quality
- Understand customer needs and offer solutions and support
- Greet customers as they enter the sales store; answer walk-in inquiries
- Oversee collection of parking violation notice payments
- Oversee the collection of payments for monthly Parking Convenience Stickers and Residential Parking permits programs
- Complete end of day reconciliation and deposit of revenue intake and transactions
- Track and monitor daily and monthly reporting; manage monthly reporting audits
- Professionally work with County client contacts as needed
- Supervise staff (2) in training, support, and day-to-day management
- Open and close the sales office
Job Types: Full-time, Contract
Pay: Up to $21.50 per hour
Expected hours: 40 per week
Shift:
Work Location: In person
