Overview:
Licensed Insurance Sales Agent
Fully Remote
As a Licensed Sales Agent you will assist customers with inquiries that will include; general policy information, enrollment assistance, benefit breakdown, billing review, and cross selling vision. various ancillary products.
Job Description:
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Take inbound calls from prospects and existing members. & make outbound calls to warm/hot leads or existing customers.
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Ability to navigate various applications and multi-task.
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Have interactive conversations with prospective and existing customers to showcase your active listening skills
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Effectively create customer need by conducting various probing techniques.
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Accurately describe benefits and features for all available product lines.
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Follow documented processes and guidelines.
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Document systems properly to ensure accurate tracking and accountability.
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Achieve all sales and call center goals.
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Act as Peer Trainer to facilitate new hire transition from classroom to production. ?
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Perform administrative type tasks that support team. (This is a limited need among the team and will be taken into consideration for performance).
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Be actively engaged in team chat to support own learning and the learning of others.
To take advantage of our training a successful representative should possess all of the following skills and abilities:
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Competitive personality & an internal motivation - You need to have the drive to overcome customer objections and compete with yourself and other advisors to succeed and hit new goals.
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Ambitious sales-minded approach with strong interpersonal skills to build rapport with prospective customers
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Sales-minded, and open to connecting via phone and your network
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Goal-oriented, with a focus on achieving sales success
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Open and receptive to coaching and feedback
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Take control of your career and positively impact the lives of our customers.
Job Description:
Qualifications:
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HS Diploma or GED required.
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Valid insurance license with health component.
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Current continuing education requirements for license must be met
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Knowledge of successful selling techniques.
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Excellent oral and written communication skills.
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Outstanding customer service skills
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Must have an enthusiastic, flexible and assertive personality.
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Experience in a call center.
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Ability to sit for long periods of time.
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PC literate. Knowledge of Microsoft Office Suite Products is a plus
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Must be comfortable in a competitive goals driven sales environment.
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Must demonstrate multi-tasking and critical thinking skills regularly.
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Passion for helping people and developing strong sales relationships
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Conduct yourself in a professional manner at all times
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Good attendance is a must.
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Hardwired high-speed internet connection with a minimum download speed of 30mbps and upload speed of 20mbps with the ability to connect company supplied equipment via 2 Ethernet ports on existing modem/router.
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Ability & flexibility to troubleshoot any connectivity issues with your local ISP
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Ability to work independently and self-manage to requirements
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A private home workspace where customer information can remain secure
