UX Researcher

Animoto - New York, NY (30+ days ago)

below, we’d love to hear from you!

Why Animoto Wants You:
You are relentless in your pursuit of getting to know our users, their goals, their skills, their fears, and their desires.
You approach problems by first insisting the research question is clearly articulated, then creatively applying methods from your wide range of qualitative and quantitative tools to find the answer.
You’re efficient in conducting the research, and thorough in analyzing the results. You are great at identifying patterns and insights that will help your team understand areas of improvement and opportunity.
You are a strong communicator who loves to share, discuss, and constructively debate ideas that emerge from your research.
You take a thoughtful approach to decision-making, arriving at recommendations that effectively find the intersection of business goals, user needs, and technology capabilities.
You are a natural organizer of people and projects. You have an aptitude for understanding how to coordinate and track projects, ensuring both completion and quality of work.

The Day to Day:
Plan research initiatives, moderate interviews and user testing sessions, recruit and screen participants, and assist other team members with activities such as note taking, interviewing, and data synthesis.
Analyze findings to provide strategic recommendations based on user mental models, needs, preferences, expectations, and behaviors.
Present findings and recommendations to stakeholders and team members in a clear and concise format.
Collaborate with product managers, designers, and engineers to identify generative research and product validation opportunities.
Design and lead user research initiatives using appropriate qualitative or quantitative methods based on objectives, such as, but limited to, contextual inquiry, surveys, remote and in-person usability testing, heuristic reviews, card sorting, and data analysis. Creative use of research methods is highly valued.
Identify and create personas, archetypes, JTBD, and journey maps based on UX research data, and become a subject matter expert on our customer segments and products.
Advocate for low-fidelity prototyping and other lean UX techniques to rapidly validate and refine product concepts and designs.
Collaborate directly with designers during the ideation and solutioning process.
Work with other members of the research team on a regular basis to capture research requests, prioritize and assign projects, and track both completion and quality of work

What We’re Looking for:
2+ years of experience working exclusively as a UX Researcher
A passion for user research and a thorough understanding of the design process
Experience working with an in-house, agile, web, or mobile product team
A bachelor’s degree in Design, Psychology, Human-Computer interaction or a related field
Awareness of design and usability best practices for web and mobile

Bonus Points:
Experience working with marketing initiatives such as messaging for product marketing, landing pages, outbound marketing, and sign up/purchase flows for web
Send us an Animoto video explaining the value of user research
Why Join Animoto?
Be a part of a thriving team that includes opportunities to collaborate with teams across the organization including product, design, and engineering.
Learn and grow within a role that is important to you- we encourage exploration and the chance to work on interesting projects that challenge you professionally.
You resonate with our company’s mission and value teamwork.
We have an inclusive and quirky culture here! Ask us about our values: Humbletude, Betterfication, and Oomphosity.
Great benefits! We offer a competitive salary, bonuses, equity, paid time off, along with 100% paid medical, dental, and vision for you and your dependents, just to name a few.
At Animoto, we help our customers communicate who they are, what they do, and what they love through video. Our users are connected by the desire to use video to share what matters most to them, but come from all walks of life and are passionate about all sorts of different things. We’re proud to help them share these passions.

Similarly, we embrace the differences of our team members and actively seek diversity of beliefs, backgrounds, education, and all the other things that make us unique. We strive to create a space where employees can bring their true selves to work every day. By doing so, we’re building an inclusive culture where we can continue innovating for our customers. We too are united in the belief that our voices are even more powerful when using video to communicate, and we aim to have a workplace that reflects the variety of our users. Animoto is proud to be an equal opportunity workplace and affirmative action employer.