- High School Diploma or GED
REPORTS TO: Under the direct supervision of the Manager.
GENERAL DESCRIPTION/POSITION GOAL:
I. JOB RELATED FUNCTIONS:
Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services.
Demonstrates flexible and efficient time management and ability to prioritize workload.
Gathers faxes, index faxes and filing.
Utilizes knowledge of commonly used concepts, practices, and procedures.
Fulfills customer needs to ensure customer satisfaction.
Utilizes commonly used concepts, practices, and procedures
Relies on instructions and pre-established guidelines to perform the functions of the job.
Adheres to established productivity guidelines.
Additional Tasks as assigned by management.
II. CUSTOMER SERVICE EXPECTATIONS: Demonstrates competencies in customer service and an understanding of SimonMed’s code of conduct and culture.
III. EQUIPMENT: Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.
IV. JOB RELATED AND PROFESSIONAL GROWTH: Adheres to policies, procedures, guidelines relative to departmental operations. Participation in specific activities for the promotion of self-growth or the enhancement of a positive image.
V. QUALITY: Applies the standards of practice/performance in the work setting to achieve positive outcomes.
MINIMUM QUALIFICATIONS: Requires a high school diploma and 2 years of experience in the field or in a related area. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers. Basic Computer skills.
PHYSICAL DEMANDS: This position may require duties including lifting and carrying up to 40 pounds and sitting for prolonged periods of time. Good visual and auditory acuity as well as good manual dexterity and the ability to be readily understood are essential. Must be able to work in a stressful environment.
DRESS ATTIRE: Business Casual