Senior User Experience Researcher - The Home Depot

Job Details

Full-time

Full Job Description

MINIMUM QUALIFICATIONS Must be eighteen years of age or older. Must be legally permitted to work in the United States. Additional Minimum Qualifications: Must be legally permitted to work in the United States Education Required: The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent in a field of study related to the job.
Years of Relevant Work Experience: 1+ years Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Preferred Qualifications:
Plan and execute research studies across multiple projects using multiple methodologies
Drive Concept validation
Measure New feature resonance
Conduct both moderated and unmoderated usability testing
Perform unmet needs assessment
Utilize survey/focus groups/field studies among others
Synthesize and effectively communicate research findings to a balanced team

Knowledge, Skills, Abilities and Competencies:
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
Situational Adaptability: Adapting approach and demeanor in real-time to match the shifting demands of different situations

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