Clinic Receptionist - Medical Oncology

CHI Franciscan Health - Poulsbo, WA (30+ days ago)3.3

Job Type: Part Time
Scheduled Hours per 2 Week Pay Period: 48
Daily Schedule: 8am - 4:30pm
Weekends Required: None
Location: Harrison Medical Center/Poulsbo

CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are part of a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.

Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach — physical, emotional, and spiritual — is essential to healing the whole person. Come join our team!

Job Summary:
Performs a variety of general administrative support duties associated with the patient intake process for the Harrison Health Partners (HHP) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process.

Essential Duties:
Register and/or checks patients in/out.

Schedule patient appointments

Collect co-pays, co-insurance and prior balances

Continually monitor and reconcile issues prior to patient visit

Distribute materials and responds to patient questions regarding routine billing and insurance matters

Collect and enter demographic and financial data in the patient’s electronic medical record

Gather/validate insurance information using routine methods and obtaining authorization for services

One year of customer service work experience is required. Healthcare environment experience is preferred.