Home to an NHL franchise, a collegiate athletics property, event venues of 9,000 and 20,000 seats respectively, a digital media company, retail and ecommerce platforms, Vinik Sports Group (VSG) creates world-class experiences that grow brands, drive revenues and impact the community.
Drawing on the expertise showcased during the transformation of the Tampa Bay Lightning and Amalie Arena under Jeff Vinik, VSG serves clients through its three core divisions - VSF Commercial Sales, VSG Live and VSG Facilities. VSG features a leadership team with decades of experience in the sports and entertainment industries; leaders who focus on each client’s unique needs before developing strategies and delivering successful solutions in the multimedia sales, event management, facility operations, and guest services verticals. VSG maintains a preference for long-term win-win partnerships, but it remains nimble enough to manage individual events and short-term opportunities for its customers. VinikSportsGroup.com
Responsible for the sale and distribution of event tickets at the box office for all games, shows, and events. Employees are personally accountable for a daily $200 cash bank and as well as assisting guests in the selection of seats for events and games. This is a part-time opportunity.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide all guests a positive first impression by offering World Class Service
Greet guests in a polite, professional and friendly manner
Assist guests in selecting seating for events
Accurately organize and distribute Will Call tickets to guests
Ensure guest’s needs are met by providing accurate information regarding directions, arena information, event details, etc.
Obtain general knowledge of Ticketmaster system
Troubleshoot any ticketing matters
Courteous, helpful demeanor when answering phones
All other duties as assigned
Must comply with our company policy of background checks
Must maintain an energetic, pleasant and neat professional appearance
Punctual, dependable and excellent work attendance required
Must be polite, friendly and possess exceptional public relations skills as this position includes extensive guest contact
Must be able to work long hours, including days, nights, weekends and holidays as needed
Ability to relate with a diverse customer background
Adaptability to work independently or in a team environment
Ability to listen effectively, take and execute directions given
Ability to stand on feet for extended periods of time as well as walk long distances and up stairs
Ability to multitask and work well under pressure
Must have cash handling experiences (up to $200)
Ability to lift a maximum of 25 pounds
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.