SCADA Desk Operator – Pensacola

IAP Worldwide Services, Inc - Pensacola, FL3.8

IAP – Ingenuity and Purpose

As a leading international services company for more than 65 years, IAP provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. A world-class leader in providing seasoned program management, IAP leverages and integrates its capabilities – IT & Communications, Aviation & Engineering Solutions, Power Solutions, Infrastructure & Logistics - to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges. With 2,500 team members, IAP operates in more than 110 locations in 27 countries worldwide and maintains offices in the Washington D.C. area, Florida, Maryland, Oklahoma, the United Kingdom, and the Middle East.

Pensacola Bay Support Services, a Joint Venture of IAP Worldwide Services and EMCOR Government Services, has been awarded the Pensacola Base Operations Support Contract.

Job Summary:
Under minimal supervision, monitors electrical transmission and distribution systems, potable water systems, and wastewater lift stations, as well as the entire Supervisory Control and Data Acquisition (SCADA) system for proper operations. Answers emergency trouble calls and other types of after-hours phone-calls and determines appropriate actions. The SCADA desk is staffed 24 hours a day, 7 days a week and 365 days a year.

Essential Job Functions:
Receives trouble calls, by telephone or fax, from all regional commands and initiates emergency and priority service work requests into the MAXIMO computer system.
Recalls on–call craftsmen to facilitate repairs on emergency trouble calls occurring outside of normal working hours, weekends, or holidays.
Maintains various operational records and logs, and produces operational reports.
Oversees the flow of information and reports, coordinates actions when necessary, and ensures response plans are followed during emergencies and natural disasters.
Interfaces closely with the Utilities Manager to ensure key operational matters are performed, communicated, and documented.
Monitors and oversees the primary electrical system, using SCADA, receives system alarms, locates trouble areas, dispatches duty high voltage electricians to problem areas, directs and coordinates base switching.
Observes variations in operating conditions pertaining to the wastewater system, starting and stopping pumps to control the flow of wastewater and maintaining proper levels using SCADA.
Maintains a log of operations to reflect any/all system concerns and operational actions taken.
Identifies SCADA operational malfunctions, request corrective actions, and reports uncorrected malfunctions.
Follows standard procedures and switching orders.
Prepares work orders or service to be rendered using database software to create service work orders from customer-provided information.
Opens and/or closes PM, SC/CM Work Orders during assigned work-shift.
Distributes work orders to craftsman, through their supervisor, upon customer’s request for service calls
Performs clerical duties as required.
Completes time sheets daily and accurately.
Complies with all OSHA safety regulations and adheres to proper codes and standards with a thorough understanding of safety procedures related to Electrical Systems.
Work also involves other duties as assigned, including compliance with the provisions of the Collective Bargaining Agreement and Company policies.

Education & Experience: Five years verifiable experience as a journeyman-level high-voltage electrician with transmission and/or distribution experience within the last ten years required. This experience should include the installation, operation, troubleshooting, maintenance and repair of both energized and de-energized overhead and underground electrical systems

License & Certifications: None

Knowledge & Skills: Working knowledge of all operational requirements associated with various types of field equipment such as transformers, air switches, breakers, vacuum breakers, and oil circuit breakers required. Must be able to quickly diagnose and respond to emergency situations. Reading of electrical drawings/schematics required. Familiarization with standard operating systems including email and word processing required. Work requires accurate computerized data base entry skills. Use and operation of standard office equipment required.

Physical Demands/Working Environment: Physical Effort: The work is primarily sedentary, although some slight physical effort may be required. Assignment regularly involves long periods of sitting.

Working Conditions: Work is typically performed in an adequately lighted and climate controlled office. The work involves minimal risks and observance of safety precautions typical of an office setting. Will manage multiple tasks or projects. Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines. Will work any of three shifts (2355 – 0800, 0755 – 1600 or 1555 – 2400) throughout the year including weekends and holidays. Assigned work shifts will rotate.

Travel: N/A

Security Clearance: Common Access Card required

Required Skills

Required Experience