The Driver License Examiner Assistant(Real ID) position is responsible for transactions related to Real ID. They are assigned to a Driver License Center that provides driver licensing services and associated services to the public. Work also involves direct contact with customers by means of verification of applicant identification, completion of applications, as well as entering information into on-line driver application software.
In order to be eligible for this position you must:
Have successfully examined and have a current score on file. If you have not already done so, you must first apply to the exam posting and follow the directions provided. Link to DRIVERS LICENSE EXAMINER ASSISTANT EXAM POSTING.
Meet Pennsylvania residency requirements.
Be able to perform essential job functions.
This position requires overtime and travel.Work Hours: 8:15 am-4:45 pm, Tuesday through Saturday; Half-Hour lunch
This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment. For further information, please visit PennDOT's website at www.penndot.gov, click on the "PennDOT Jobs" link, and then click on the "Background Check Requirements" PDF file on the right side of the page.
DESCRIPTION OF WORK
Examiner assistants must be capable of performing all counter processing functions, with no more than two exceptions per rating period that require supervisor intervention.
Examiner assistants have knowledge and understanding of policies, procedures that is set forth by the Bureau of Driver Licensing.
Demonstrate a basic knowledge of state, federal laws and regulations, which impact the driver Licensing Program. the driver license examiner assistant is assigned to a driver license center that provide driver licensing services and associated services to the public. Work involves direct contact with customers.
Utilize a personal computer to data enter required information from bureau forms.
Administers standard knowledge tests to evaluate the applicant's understanding of motor vehicle code, driving laws, and associated traffic control devices. A vision screening for visual acuity is given to all applicants using optical equipment.
Data entry for applicant's test results and customer applications for driver license services into on-line software systems using a PC terminal.
Strictly adheres to all aspects of Safety Administration Customer Service Policy.
Performs other related duties required.