Site Operations Specialist

Tailored Brands - Fremont, CA3.5

Full-time
Tailored Brands, Inc.’s purpose is to help our customers love how they look. We accomplish this by providing a personal, convenient, one-of-a-kind shopping experience with compelling products and world-class service. We help fulfill this mission by providing our employees with an engaging and inclusive workplace focused on teamwork, growth and respect.

About the Company:
Established in 1973, Men’s Wearhouse has become one of North America’s largest specialty retailers of men’s apparel with 1,758 stores. At Men’s Wearhouse we may sell clothes, but it’s our employees that are the heart and soul of our business. With a tradition of excellence and commitment to both the customer and employee experience, Men’s Wearhouse has garnered Fortune magazine’s 100 Best Companies to Work For list 12 times – most recently 2013.

Position Summary:
Seeking an enthusiastic and results-oriented Site Operations Specialist to join our Formalwear Division focused on the formalwear brand sites: Men’s Wearhouse (https://tuxedo.menswearhouse.com/), Men’s Wearhouse store-facing iPad app, Jos A. Bank (https://www.josbankformal.com/) and Moores Clothing (https://www.mooresclothing.com/). As the largest tuxedo rental provider in the country, our goal is to inspire and help our customers look their best for their big day or life’s special occasions. The Site Operations Specialist is responsible for assisting the Digital Formalwear team on various projects to ensure timely execution of all site related projects. This position reports directly to the Site Operations Manager and works cross-functionally with the Site Experience, Store Operations, Brand, Creative, IT, Digital Marketing, Data teams.

Responsibilities:
  • Manage the execution from start-to-finish for site related projects for formalwear rental sites (Men’s Wearhouse, Jos. A. Bank, Moores) by collaborating with cross-functional teams
  • Handle from start-to-finish all site asset production by working with the creative team, photo studio, asset management team, and front end development teams
  • Performs site audits to ensure accuracy of site content, site merchandising and user experience
  • Ensure the accuracy of merchandising, product information, promotions
  • Responsible for logging site projects and issues in ticket tracking system and working with managers to resolve them
  • Ensure successful releases of site enhancements and bug fixes by working with Site Experience Managers, Site Operations Manager, and engineering team
  • Participates in UAT process for all new site enhancements with Site Operation Manager, Site Experience Managers, and cross functional teams
  • Performs other duties as needed/assigned
Requirements:
  • Bachelor’s degree or equivalent combination of education, training and/or experience
  • 1+ years of experience in eCommerce in the apparel industry preferred
  • Excellent written and verbal communication skills
  • Strong project management skills with proven track record of delivering high quality work under tight timelines
  • Very detail oriented with ability to multi-task and maintain organization
  • Work well independently and collaboratively with all levels of the organization
  • Demonstrate ability to work well in a fast-moving environment and react quickly under pressure
  • Experience with Microsoft Office suite of programs, including Outlook, Word, Excel and PowerPoint. #TBindeed #LI-AS1
Work Locations: 02098A Corporate Office 6100 Stevenson Blvd Fremont 94538-2453
Job: Marketing & Advertising
Organization: Tailored Shared Services
Shift: Day Job