Full Job Description
Reports to: Director of Social Services or Shelter Team Leader
Location: Long Island City, Queens
Position Type: Temporary, full-time
Work Hours: Based on business needs and may include evenings and weekends
Lantern Community Services is seeking an Interim Case Manager for our men's shelter in Long Island City. The Interim Case Manager will be part of a dynamic, interdisciplinary team aimed at stabilizing shelter clients by improving their independent living skills and assisting them to move towards rapid re-housing goals. The Interim Case Manager will be responsible for assessing client needs, linking client to services, planning a course of action towards stabilization and re-housing, monitoring progress, and documenting client contacts. The successful candidate will have prior experience working in the field of homelessness and/or mental health with a proven ability to engage hard to serve populations. The duration of the assignment may be until November 2020 and could lead to extended employment.
Conduct Intake and Needs Assessment of incoming clients.
Complete Psycho-social Assessments and develop Individual Service Plans within funder's mandated time frame.
Collaborate with shelter clients to develop Independent Living Plans and other required documentation as per DHS and OTDA standards.
Meet with clients on assigned caseload weekly, or more frequently as needed, to review progress and identify obstacles.
Link clients to outside services and assist clients in areas of concern such as housing, medical and psychiatric care, substance abuse, entitlements etc.
Develop and implement permanent re-housing plans with clients.
Provide information to clients related to rental assistance benefits and requirements.
Complete housing applications with clients reflective of their individual needs and functioning.
Coordinate services with Housing Team, other shelter staff and external partners.
Provide advocacy for clients around entitlements and services.
Provide crisis intervention using Safe Crisis Management techniques.
Document case management activities in accordance with agency and funder's guidelines.
Lead or co-facilitate client meetings and skill building, psycho-educational and support groups.
Support clients in attainment of employment goals
Escort clients to appointments as applicable.
Maintain client confidentiality.
Attend staff meetings and training to enhance skills related to job function.
Perform other related duties.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience:
Bachelor Degree in Social Work or related field
Experience working with the homeless, mentally ill, substance abuse and/or low income populations.
Strong relationship building skills required.
Strong Computer skills required including Word and Excel.
Ability to work Evenings and/or Weekends on a rotating schedule
Experience working in a homeless shelter preferred.
Knowledge of mental health, substance use or chronically homelessness population
Bilingual (English/Spanish) preferred.