The Accounts Receivable Specialist is responsible for following collection strategies as dictated by the Manager of Shared Services. The analyst will prioritize contact with delinquent customers and will identify issues that require further research. The analyst is responsible for proactively overseeing all aspects of outstanding balances and future credit worthiness for the customers assigned to this position.
Analyze Accounts Receivable agings.
Contact customers to obtain payments information and/or commitments on past dues.
Process and verify timely and accurate invoicing statements.
Reconcile accounts in a timely fashion working with various customer portals
Run credit cards through SlimCD software as needed for charge card customers
Run daily credit hold reports and release orders as needed
Assist with month-end financial close process.
Resolve billing problems while maintaining good customer service.
Identify issues attributing to account delinquency and discuss them with management to determine solutions.
Performs other duties as assigned.
Associates Degree in Accounting/Finance or a minimum of 5 years related experience.
Superior understanding of credit & collection management processes.
Ability to critically review and analyze collection processes.
Ability to identify research issues using various customer portals.
Retail, Aftermarket and OE experience
Capable of being entrusted with confidential information.
Strong dispute management skills.
Ability to build productive working relationships, and able to cooperate with team members and with supervisor
Proficient in Microsoft Office products and Customer Web.