- Microsoft SQL Server
ONLY APPLY IF YOU MEET THE REQUIREMENTS
The role reports to the VP, Finance and Legal.
KeyMark, Inc. is looking for a Director of IT / IS to help lead KeyMark's internal operations.
This position is responsible for establishing the strategy for and execution of all technology and security related matters.
The person in this role will also assist with design, organization, modification, installation and maintenance of the Company's computer systems and for administration and internal support of the company's PCs, printers, servers, and related equipment.
Essential Duties & Specific Responsibilities
Install and maintain network hardware and software
Analyze and isolate issues
Manage the enterprise's information security organization
Monitor networks to ensure security and availability to specific users
Determine network and system requirements
Maintain integrity of the network, server deployment, and security
Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations
Maintain network servers such as file servers, VPN gateways, intrusion detection systems
Administer servers, laptop/desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches
Assist with onboarding of new users and availability of technology resources for employees
Is a thought leader who can identify areas of organizational improvement and provide solutions to drive organizational change
Work closely with KeyMark individual teams to ensure solutions are operating appropriately and meet the needs of our customers
Oversee steps for KeyMark to maintain or obtain compliance with various requisite regulations (HIPAA, GLBA, Sarbanes-Oxley IT controls, Payment Card Industry (PCI), GDPR, etc.) and ISO27001
Investigate/evaluate new technologies for use within our business solutions
Work with teams in the implementation of our security strategies
Lead teams that deliver data center operations and capacity planning
Facilitate Business Continuity and Disaster Recovery services
Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management and audit program
Oversee, Manage, and enhance corporate information security and risk management awareness
Develop near and long-term plans to increase automation, improve the efficiency and quality of our services while helping to manage our operational expenses
Ensure appropriate resource capacity planning and managing risks/barriers to ensure the operational success of our solutions
Oversee and manage department expenses and budget planning
Develop appropriate training programs to ensure teams grow and operate efficiently/effectively for themselves and the organization
Foster a culture of continuous improvement within the organization
Stay abreast of new and developing security technologies and industry trends
Serve as the main point of contact for IT/IS, providing oversight to all vendors, relationships for IT/IS infrastructure needs
Responsible for oversight of KeyMark's two office facilities (Liberty, SC and Camp Hill, PA) by maintaining building essential operations
Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions
Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions
Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations
Produces detailed time line for each application release and implements effective project control by monitoring the progress of the software release and reporting the status.
Directs and prioritizes the work load of subordinate personnel
Reviews all designs unit test plans where applicable
Approves all business requirements prior to the technical solution
Participates on all hardware and software evaluations and maintains vendor contracts.
Represents the IT function at customer review meeting when appropriate.
Directs education programs for her/his staff
Provides liaison duties between users and IT/IS personnel in the areas of systems design, modifications or trouble shooting
Performs salary administration and conducts interviews and makes recommendations for new hires, consultants and/or replacement personnel
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications & Background
The requirements listed below represent the qualifications necessary to carry out the essential duties of these positions.
Proficient knowledge of current Microsoft Windows Server environments, Windows 7, Windows 10, Microsoft Office, Active Directory
Bachelors Degree in Information Systems, Computer Science, or related field highly preferred.
Minimum: 7 years of relevant technical experience required.
Minimum of 3 plus years of direct staff management
Experience with OnBase, Epicor, SalesForce, SQL Server, VMware – preferred
This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
0 – 10%
Due to the nature of the business, on-call, after hours and weekend work may be required.