City Works - Restaurant Manager

Bottleneck Management - Schaumburg, IL

Full-timeEstimated: $51,000 - $66,000 a year
Leadership and Relationship Building

Works with the General Manager to ensure open communication and understanding exists between management and staff

Promotes and instills Bottleneck Management philosophies and operational standards

Works with the General Manager and the management team during the process of hiring, training and development of staff

Coaches, mentors, develops and supports staff in their efforts to advance within their location and Bottleneck Management

Fosters an environment of inclusion and unity at all levels

Commitment to guest-first mentality through a "lead by example" approach

Reinforces to staff the importance of creating guest loyalty

Carries, communicates and embodies the Bottleneck culture


Understands and assists the General Manager in the execution of strategies that achieve maximum sales growth and cost controls

Understands all aspects of financial controls including, but not limited to, cost of goods sold, labor, and supplies

Reviews manager reports with General Manager

Uses sales forecasting to help their location budget weekly, monthly and quarterly expenses to meet operational goals


Held accountable for meeting all company deadlines, protocols, and policies and procedures

Ensures execution of innovative and creative ideas that drive incremental sales and organic growth

Embraces, oversees and communicates new Bottleneck Management initiatives to ensure proper introduction and execution

Possesses full working knowledge of training and expectations for all work groups

Helps define and reinforce expectations set for managers and staff

Assists in holding staff accountable to expectations and standards

Ensures that all managers and staff have the proper tools to be successful

Ensures their location is properly using and maintaining all operational systems including but not limited to: POS systems, Hotschedules, Avero, Open Table and gift card processing

Required Qualifications

Minimum 3 years of restaurant management and people leadership experience. ·

Effective verbal and written communication skills

Demonstrated organization skills, such as but not limited to scheduling, invoice processing and heavy traffic preparation and planning.

Effective coaching and leadership tied to financial and operational principles.

Industry related experience in complex operating processes and technology.

An equal opportunity employer