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NJ Divorce Solutions (Previte Nachlinger PC) is a growing law firm based in Woodbridge (Iselin), New Jersey, which provides legal representation and support to individuals in divorce and other family law related matters, including litigation, consulting and mediation services.
The Client Intake Specialist (CIS) is the direct point of contact for potential new clients (PNCs) through the intake and consultation process. The CIS is responsible for promptly responding to and managing all inquiries received by the Firm, including telephone calls, e-mail, live chats, and other sources. Additionally, the CIS will manage referrals through current clients, former clients, professional referral sources, networking and marketing events, and other sources. The CIS will simultaneously manage PNCs through various stages of the intake process, requiring the capability to be detail oriented, work in a fast-paced office environment, and schedule and prioritize personal effort. Client contact will require effective written and verbal communication skills and the ability to maintain a professional and polished presentation. The accountability of the CIS will be the focus of 1-1 coaching sessions regularly scheduled with the Management of the Firm.
What you’ll do:
Crucial skills and qualities needed for success in this role:
We offer a competitive compensation package based upon salary and performance incentives, as well as 401(k) contributions, health benefits, and generous paid time off.
We strive to have a congenial and pleasant work environment for our team. It is important to us that our team fit in with our firm culture of providing exceptional customer service and treat everyone with respect, kindness and compassion.
If you think you have what it takes to be a member of our team, we want to hear from you! Please email a cover letter explaining why you are interested in this position along with your resume. Please write #winning in the email subject line. Applicants who do not follow these instructions will not be considered.
Job Type: Full-time
Salary: $40,000.00 to $70,000.00 /year