As an Account Manager you will be responsible for exceeding client expectations of CVS Caremark Specialty products supporting health plans with emphasis on Prior Authorization and Medical Claims through NovoLogix technology. The Account Manager will be responsible for maintaining day to day business relationship with key personnel and understanding their objectives.
Understanding of these objectives is required to proactively recommend and promote Caremark products to serve as solutions to assist in meeting client business objectives. The Account Manager is also responsible for the performance of contracted programs and services. The position will facilitate delivery and interpretation of financial and client reports. The Account
Manager will oversee the coordination of program enhancements, business/product implementations, approvals when appropriate, and operational support.
The Account Manager will also have knowledge of all aspects of the NovoLogix tools, including, but not limited to, Prior Authorization, Claims Pricing and Editing, Network Management, Protocols and Letters. The Account Manager will work closely with the Health Plans UM and Claims Managers.
The Account Manager will serve as a Subject Matter Expert for the Health Plans and Provider’s staff. Support will include reviewing and providing input on training materials, as well as offering knowledge of the NovoLogix systems and client customization's.
This is a remote position and you can live anywhere in the Unites States.
2+ years Account Management or equivalent client-facing experience
within a healthcare or technology environment
Create efficient processes for both internal and external customers
- Excellent interpersonal skills and communication skills
- Ability to be flexible and change direction as needed
- Ability to motivate and drive team to successful, on-time results
- Excellent team leadership
- Ability to manage complex groups and prioritize competing objectives
- Facilitation and organizational skills; demonstrated ability to follow-up and follow through on tasks
- Bachelor's degree or equivalent experience may be considered.
It’s a new day in health care.
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.
If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or firstname.lastname@example.org. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.