Sr IT Business Systems Analyst

Drexel University - Philadelphia, PA (30+ days ago)4.1


Support the University's efforts to maintain and enhance the core enterprise functions in both efficiency and effectiveness by applying technological and business practice solutions
Act as the functional expert in the IT systems used to support the business processes for one or more functional units within the University which requires extensive knowledge in one or more modules of the University's Enterprise System (Banner)
Understand the relationship and integration between all University systems
Provide overall management, direction, needs/requirement analysis, and report generation for internal and external clients
Oversee and provide training of the functional aspects of the University's Enterprise System (Banner) for new users
Act as the lead functional liaison between the technical experts within CES and the clients they support
Act as the primary operational support for their clients
Take project management leadership on specific projects and coordinate the project and the team


o Bachelor's degree in related field
o At least 7+ years of experience working with administrative support systems
o At least 5 years of experience working with administrative support systems for higher education
o Extensive experience with Administrative Systems
o Extensive knowledge of University business processes and functions
o Extensive understanding on relational database structures and relational database-reporting tools
o Experience in client/server administrative application structures and environment

Highly Desirable:

o Experience with the Ellucian Banner Suite
o Experience with the Oracle Hyperion Interactive Reporting System and/or Oracle Business Intelligence Enterprise Edition

Essential Functions
Provide operational support for Enterprise functional users with an emphasis on one or more key modules
Assist with module security planning, management, testing, software defect management, high-level module functional support, process oversight, and scheduling
Manage projects, people, and tasks to ensure goals and objectives are completed on time
Work closely with database administrators, software development engineers, and other technical people to maintain systems, facilitate upgrades, and act as the liaison between the end-user and technical support groups
Work collaboratively with administrative offices to define, develop, and document office and inter-office policies and procedures
Carry out needs assessments, system integrations, design support, and general change management support
Support users in the creation of reports from transactional databases and data marts including data analysis using the university's designated reporting tools
Ensure institutional data is readily available to senior administrators, managers, and regulatory agencies and accrediting bodies
Act as liaison between vendors, financial institutions, government agencies, and University departments for electronic data transmissions, uploads, and interfaces to and from the University's Enterprise System (Banner)
Participate in the selection and implementation of purchased and in-house developed applications, assisting in developing integration between systems and testing applications
Perform all other duties as assigned

Supplemental Posting Information
Drexel University is an Equal Opportunity/Affirmative Action employer, welcomes individuals from diverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our website to view all University Policies and Workplace Postings.

Background investigations are required for all new hires as a condition of employment, after the job offer is made. Employment may not begin until the University accepts the results of the background investigation.

Documents that must be associated with this posting
Cover Letter

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Motor Vehicle Check (MVC) required

Employee Type
(5) Full Time

Home Department Name
3820 Ofc of Info Resources & Technology

Recruiting Salary
Commensurate with experience

Position Location
University City, Korman Center Lower Level

Salary Grade

Job Open Date

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