The Billing & Enrollment Representative 1 is responsible for the accurate enrollment and billing process for an insurance organization. The Billing & Enrollment Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Billing & Enrollment Representative 1 maintains related documents, updates corresponding records, and responsible for enrollment and billing query. May be responsible for or assist in addressing broad, complex enrollment and billing issues. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
High School Diploma or equivalent
Up to 2 years of customer service experience
Excellent computer skills
Basic understanding of Microsoft Office products including Word, Excel and Powerpoint
Some college coursework
Administrative or data entry experience
Scheduled Weekly Hours