Senior Summer Conference Assistant job description:
1. Summer Staff Terms
The SSCA Staff is expected to maintain a schedule of an average of thirty (30) hours a week. This time shall be distributed between a combination of Residential Education and Summer Conferences tasks and designated specialty roles in either Administration, Conference Guest Relations, or Community Development. The SSCA staff accepts the foregoing as a reasonable attempt to define a position that is not easily translated into an hourly basis or reduced to specific duties without gross oversimplification of the nature of the primary responsibilities.
SSCA Staff are required to serve on duty during the summer period, this will include government holidays for some staff members. On-call responsibilities are included within compensation for living on site during the summer.
The SSCA Staff is directly responsible to their Resident Director and Associate Director of Operations and Conferences, and subject to review for continuance. Appointments may be canceled at any time for failure to adequately perform responsibilities, to support and be in continuous compliance with University Policy, hall policy and/or the law, or as a result of being placed on either academic or disciplinary probation by the University or Housing. The Associate Director of Operations and Conferences may cancel appointments to the SSCA Staff position at any time for unsatisfactory performance. The SSCA Staff understands and agrees that assignment to a particular hall is not guaranteed and will accept placement in any location where their skills are most needed. The SSCA Staff must be willing to maintain their responsibilities with CSUSM Housing for the entire summer. If they leave their position early, they will be compensated for the time and duties they have completed. They will also be required to move out of their residence hall space within the timeframe specified by the Associate Director of Operations and Conferences.
Capstone On-Campus Management will be responsible for your weekly schedule, Human Resources, and training needs.
2. Summer Staff Conditions
The SSCA Staff must be enrolled at California State University San Marcos the semester before the period of summer appointment.
The SSCA Staff must have completed at least one semester at California State University San Marcos before the period of application.
The SSCA Staff must have a 2.5 CSUSM cumulative and semester G.P.A. the semester prior to the period of appointment. Housing & Residential Education reserves the right to check staff grades through the duration of the Summer appointment.
The SSCA role must take priority over other jobs and extracurricular activities.
If the SSCA Staff member is hired for a Fall 2020 Housing and Residential Education staff position employment for that position is contingent upon a positive performance/evaluation for the summer. Unsatisfactory job performance or evaluation may result in the loss of their Fall 2020 staff position.
SSCA Staff cannot be enrolled in more than one evening summer school class (beginning after 5pm, including labs), without the prior approval of their supervisor. The SSCA position should hold priority over all other jobs; any additional employment will require supervisor approval.
SSCA Staff will serve on duty weeknights and on duty weekends as assigned (equally with other staff). While on duty, SSCAs will be approachable, available, and remain on property.
SSCA staff will participate in weekly staff meeting and other department functions, and reserve July 9-10, 2020 for RLC Orientation.
SSCAs are allowed 7 days of time away. They must notify their supervisor of any time away prior to Summer Training, and request any nights away no later than a week prior. Extenuating circumstances may be handled on a case-by-case basis.
All SSCA Staff must follow and enforce the Student Code of Conduct and Housing policies. SSCAs cannot be on disciplinary probation or a more severe disciplinary sanction at the University or with Housing at the time of hire/appointment. CSUSM Housing & Residential Education reserves the right to check the judicial records of the staff through the duration of the summer appointment. Violating a University or Housing policy may result in termination.
If SSCA is under 21, they should not consume alcohol or illegal drugs under federal law at any time.
If SSCA is 21 or older, they should not consume alcohol at least 12 hours before any work-related obligation begins (duty, staff meeting, program, departmental initiative, etc.). SSCAs should not come into the hall under the influence of alcohol or other drugs, nor should they consume alcohol in front of underage students. SSCAs should not consume alcohol in the presence of residents anywhere or anytime.
The SSCA must have the ability to lift/move 50 lbs. consistently and ability to climb multiple levels of stairs.
3. Summer Staff Responsibilities
Responsibilities for the SSCA position include both Residential Education and Summer Conferences responsibilities:
The SSCA Staff will demonstrate a positive attitude toward Housing & Residential Education at California State University San Marcos, and will endeavor to encourage and support the goals and objectives of the department.
The SSCA staff for Community Development will assist the Summer Resident Director with programming initiatives, community engagement tasks, and other duties as assigned.
The SSCA Staff will update summer bulletin boards at least once a month and be sure that they have current information weekly.
The SSCA Staff will serve as a peer counselor for students regarding areas of personal and academic concerns, and when necessary, will refer residents for follow up counseling with others as appropriate. They will familiarize themselves with campus resources to facilitate successful roommate mediations in the complex.
The SSCA Staff will intentionally promote holistic student and community development through the implementation of social and educational programs.
The SSCA Staff will meet with the residents of each apartment to facilitate thorough roommate agreements at the beginning of the summer and whenever there is turnover in the apartment.
The SSCA Staff will clearly and positively communicate the guidelines that residents must live within, as noted in the License Agreement, the Resident Handbook, and the Roommate Agreement. When student behavior violates these guidelines, the SSCAs will respond in a manner that the student is encouraged to not only take responsibility for their inappropriate behavior, but also to learn from the experience.
The SSCA Staff will participate in summer training in order to better understand their role and job responsibilities and start building relationships with the staff.
The SSCA Staff will participate in weekly summer staff meetings and additional trainings and meetings as assigned.
The SSCA Staff will serve on-duty during weeknights as assigned (equally with other staff) and remain on property from 5 p.m. to 8 a.m.
The SSCA Staff will serve on-duty during weekends as assigned (equally with other staff) and will remain on property from 5 p.m. until 5 p.m. the following day.
The SSCA Staff must be assigned to cover the building during holidays, and will operate on an 8am-8am schedule, or as determined by their supervisor.
The SSCA Staff will respond to building-wide emergency situations regardless of whether they are on duty or not, as needed.
The SSCA Staff will assist with maintaining the security of the building by doing regular security checks while on duty.
The SSCA Staff will assume all responsibilities and follow the reporting structure, as provided in training, for being a Mandated Reporter and Campus Security Authority.
The SSCA Staff for Administration will assist the Associate Director of Operations and Conferences with administrative tasks and projects related to client files, billing, summer conference storage space, and other duties as assigned.
The SSCA Staff for Conference Guest Relations will assist the Associate Director of Operations and Conferences with tasks and projects related to client relations, assisting with assessment initiatives (evaluations), and other duties as assigned.
The SSCA Staff will provide excellent customer service that is professional, courteous, and able to anticipate Guests’ needs.
The SSCA Staff will act as liaison between Client and Summer Conference team, housing and campus community.
The SSCA Staff will ensure courteous handling of all Guest issues, including complaints.
The SSCA Staff will complete check-in and checkout procedures including keys, Client and facility walk-throughs, review Client files to ensure all arrangements are in order (toilet paper, shower curtains, vacuum, sweep, etc.).
At the beginning and end of each shift, the SSCA Staff will check contracted event/ meeting space, food operations (catering, if applicable), and any additional terms agreed to in signed contract.
SSCAs will assist in staffing Client meal periods (breakfast, lunch, and dinner) in the Dining Hall.
The SSCA Staff will assist with linen packages, including distribution, making beds for VIP clients, collection and laundering (if applicable).
The SSCA Staff will provide back-up assistance to housing maintenance with apartment preparation including moving furniture as well as event equipment set-up and light custodial/laundry work.
In addition to residential concerns, SSCA Staff will respond to apartment lock-outs, addressing Client questions/ concerns after hours, facility work orders, water shut-off, supporting fellow staff members during confrontational situations, etc.
The SSCA Staff will perform office organization including filing, completing Group paperwork, processing final guarantees, creating Client welcome packets (floor plans, parking permits, etc.) and other duties as assigned, created, or developed.