Seattle Center Human Resources is seeking qualified candidates to serve as office first point of contact and provide HR administrative support. This part-time position performs a wide range of activities requiring excellent customer service, good judgment and a high level of attention to detail. This position reports to the Manager and provides support to other HR/OD team members.
Provide uplifting customer service as the first point of contact for HR. Answer questions from employees and guests, respond verbally and in writing to basic requests for HR information
Perform a broad range of administrative duties requiring good judgment and a basic understanding of City / Seattle Center HR policies, procedures, Collective Bargaining Agreements and local, state, and federal regulations
Maintain a variety of complex records and record keeping systems both electronic and manual (paper); specifically, maintain and organize a high volume of electronic records of various leave management programs; may also utilize tracking systems to assist as needed
Draft, finalize and distribute a variety of HR confidential correspondence with a high degree of accuracy and quick turnaround. Proofread and edit various HR related documents and packets
Assist Manager and other HR staff with preparation of written reports and presentations
Enter data and maintain databases for HR programs such as discipline and performance systems including running reports for comparable database information
Coordinate HR /OD related events, training opportunities and meetings
Perform data entry and maintain employee training records in Cornerstone and/or in EV5; Monitor for required licenses and certification(s)
Act as administrative support liaison between the HR Unit and other units and divisions within Seattle Center, with SDHR, Labor Representatives and Law Department, etc.
Provide new employee orientation support including copying, compiling and preparing information for new hires and subsequently tracking the progress of new employee completing required training
Oversee administrative processing and recordkeeping for HR use of City Credit Card; work collaboratively with accounting to assure appropriate documentation and processing occur
Order and maintain office supply inventory and drop off pick up mail. Oversee utilization of office equipment; troubleshoot equipment and problems
Other duties as assigned
Qualifications:Minimum Required Qualifications:
Requires two years of administrative experience (or a combination of education, training and/or experience which provides an equivalent background required to perform the work of the class).
Preference will be given to applicants who possess these Desired Experience, Skill, and Personal Characteristics:
Prior work experience in a Human Resource Department.
Prior work experience in an Arts, Culture and/or Event-Based Organization or Company.
Impeccable customer service skills. Ability to exercise tact and diplomacy when dealing with sensitive issues.
Skilled using Microsoft Word, Excel, PowerPoint and Outlook.
Good oral and written communication skills. Strong interpersonal skills.
Ability to maintain strict confidentiality and act in alignment with the City Code of Ethics is required.
Ability to work as part of a team as well as independently. Self-directed with a high degree of initiative, reliability, accuracy and productivity. Strong attention to detail.
Ability to think critically and make decisions based on sound professional judgment.
Strong time management and organizational skills, ability to manage high levels of detail and follow through. Demonstrated ability to work on multiple, competing priorities.
Work Environment/Physical Demands:
Work is performed in a normal work/office environment
This position is part-time, Monday – Friday, 9:30 am - 4:30 pm
This position is currently budgeted for 32 hours/week.
How to Apply
The following items are required to be considered for this position:
1. Completed NEO-GOV online (or paper) application.
2. Supplemental questionnaire responses.
3. A cover letter AND résumé.
Your application may be rejected if these items are missing or incomplete. Note, simply providing a cover letter and résumé is not a substitute for completing the application itself. You may provide your cover letter and résumé by copying/pasting into the text section of the application, or by attaching in the attachment section of the application.
Hiring process involves background check of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information.
In compliance with the Immigration Reform and Control Act of 1986, all persons offered employment are required to provide proof of identity and authorization to work in the United States at time of hire.
About Seattle Center:
With over 12 million visitors each year, the Seattle Center is one of the top tourist attractions in Seattle. The various venues and event types happening on campus reflect the rich diversity of our community. Seattle Center employees directly impact the way people see, understand and experience the City of Seattle and the Pacific Northwest region. This position offers the opportunity to work in a dynamic environment performing a critical function that offers complexity, variety and fun – all while contributing to the legacy of an iconic Seattle community asset.
For additional information about Seattle Center, please visit www.seattlecenter.com