ANIMAL CONTROL MANAGER

Los Angeles County Department of Human Resources - Los Angeles, CA4.2

Full-time$75,000 - $99,000 a year
EducationSkills
DEPARTMENT OF ANIMAL CARE AND CONTROL
EXAM NUMBER: O3004H
TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY
FILING TYPE: OPEN CONTINUOUS
FIRST DATE OF FILING: THURSDAY, FEBRUARY 02, 2017 at 08:00 a.m. PST

DEFINITION:
Positions allocable to this class receive administrative direction from a Deputy Director and are responsible for the operations of an animal care center in an assigned geographical area or for providing management services and administrative coordination for a comprehensive Countywide animal care and control program that has significant impact to the Department such as Revenue Services; Major Case Unit animal cruelty investigations; Critical Case Unit dangerous and vicious dog investigations; animal behavior and enrichment; or community outreach and education. Positions in this class have responsibility for animal shelter operations or a comprehensive Countywide program on a 24-hour, seven days-a-week basis and provide administrative and technical supervision to staff engaged in field patrol services, enforcement of animal license and vaccination services, animal care operations, animal behavior assessment and management, community outreach, humane education, customer service, animal cruelty investigations, dangerous/vicious dog investigations, and care center office work. These positions also perform budgetary, operational, and personnel management functions in order to effectively utilize the financial, material, and human resources allocated to assigned animal care center or a comprehensive Countywide program. Positions in this class must work effectively with members of the public, animal welfare groups, volunteers, community groups, board offices and city officials, and exercise knowledge specific to their assignment, such as State laws and County ordinances; courtroom and hearing practices; Departmental procedures pertinent to the impoundment, treatment and care of domestic and wild animals, and placement of stray or abandoned animals; animal behavior and enrichment theories and training strategies; and humane education practices.

ESSENTIAL JOB FUNCTIONS:
Plans, organizes, and directs the operations and services of an animal care center and all field animal care and control services in an assigned geographical area, or a comprehensive Countywide animal care and control program.
Supervises the enforcement of the County's Animal Control Ordinance and related State and local laws pertaining to animal licenses, vaccinations, and humane treatment of animals; supervises the collection of delinquent animal license fees and penalties.
Develops animal behavior enrichment and training programs to help rehabilitate behaviorally challenged animals, in order to make them more adoptable. Establishes protocols and evaluation methods to prevent aggressive and vicious animals from being made available for adoption. Trains staff and volunteers regarding animal behavior using positive reinforcement and industry accepted animal training methodologies.
Supervises all personnel assigned to the animal care center or a comprehensive Countywide program by evaluating performance, handling grievances at the first level, resolving disciplinary problems or recommending their resolution to higher levels.
Establishes patrol areas or programs within the jurisdiction by analyzing such variables as workload statistics, population concentrations, available staff and traffic patterns.
Assigns staff to shifts and patrol areas in order to maximize coverage on a seven-day, 24-hour basis; continually revises schedules on the basis of such factors as absences, citizen complaints, health hazards, needs of the animal population, community response and other emergencies.
Maintains liaison and meets and confers with officials of contract cities, public law enforcement and wildlife agencies such as the State Department of Fish and Wildlife and other counties and cities, and community groups for the purpose of resolving problems concerning citizen complaints, level of service, response time and interpretation of code sections; assists local agencies in impounding and sheltering animals used as evidence in legal proceedings; disseminates educational information regarding the delivery of animal care and control services.
Collaborates with non-profit organizations to serve the needs of animals and community members.
Identifies training needs for personnel, and supervises the conduct of training sessions for all personnel on such subjects as animal behavior, animal care, law enforcement, customer service, loading livestock, and animal capture.
Reviews reports for such things as completeness, quality and uniformity of service and standards, and for indications of training needs and workload trends.
Prepares and submits budget requests for an assigned geographical area or comprehensive Countywide program; insures operations are maintained within established budget by reviewing and approving requests for overtime, equipment replacement, supplies, building and equipment repairs; and directs the allocation of resources to accomplish budget objectives.
Researches, prepares and submits grants for program support and development.
Reviews the results of inspections within subordinates' assigned area to insure that all shifts are in conformance with laws governing feeding, sanitation, security and quarantine of animals.

REQUIREMENTS:SELECTION REQUIREMENTS:
OPTION 1: Three (3) years of full time paid experience providing technical supervision in the operation of an animal care center or a comprehensive Countywide program including responsibility for investigation of violations of animal care and control regulations and court prosecution.

OPTION 2: Bachelor's degree in Ethology, Biology, Zoology, Psychology, Veterinary Technology or a closely related field from an accredited institutions* and five (5) years of full time paid experience of animal training or enrichment experience.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
2 - Light: Light physical effort which may include occasional light lifting to a 10 pounds limit, and some bending, stooping or squatting. Considerable walking may be involved.

ADDITIONAL INFORMATION:SPECIAL REQUIREMENT INFORMATION:
In order to meet a SELECTION REQUIREMENTS/OPTION 2, you must upload a legible copy of your official transcripts or degree from the accredited* institution, and/or certification with your application at the time of filing OR within 15 calendar days of filing..

  • Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE).
EXAMINATION CONTENT:
This examination will consist of an interview weighted at 100%.
The interview will assess experience, management ability, work habits, attitude and adaptability, and personnel management ability.
Candidates must achieve a passing score of 70% or higher on the weighted part of the examination in order to be placed on the Eligible Register.

VACANCY INFORMATION:
The resulting Eligible Register from this examination will be used to fill a vacancy located throughout the Department of Animal Care and Control.

ELIGIBILITY INFORMATION:
The names of candidates receiving a passing grade on the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation.
No person may compete for this examination more than once every twelve (12) months.

APPLICATION AND FILING INFORMATION:
Applicants are required to submit a standard Los Angeles County Employment Application ONLINE only to be considered for this examination. Paper applications and/or resumes cannot be accepted in lieu of online applications, although resumes may be uploaded as attachments to online applications.
Applications will not be accepted by mail, fax, or in person.
This examination will remain open until the needs of the services are met and is subject to closure without prior notice. Application filing may be suspended at any time without advance notice.

The acceptance of your application depends on whether you clearly show that you meet the SELECTION REQUIREMENTS . Please fill out the application completely and correctly so that you will receive full credit for related education and/or experience. In the space provided for education, include the names and addresses of schools attended, titles of courses completed, and dates completed. For each job held give the name and address of your employer, your job title, beginning and ending dates, the number of hours worked per week, description of work performed, your role, level of involvement, independence, size of organization, complexity, and level of accountability surrounding your experience, and salary earned.

FAILURE TO PROVIDE THE COMPLETE INFORMATION MAY IMPACT ASSESSMENT OF YOUR QUALIFICATIONS AND ACCEPTANCE INTO THE EXAMINATION PROCESS.

ALL APPLICANTS MUST COMPLETE AND SUBMIT THEIR APPLICATIONS ONLINE (via electronic submission) BY 5:00 PM (PST) on the last day of filing. APPLICANTS WHO SUBMITTED THEIR APPLICATIONS AFTER THE FILING PERIOD WILL BE REJECTED AND WILL NOT BE ABLE TO COMPETE IN THE EXAMINATION PROCESS.
TO APPLY ONLINE, CLICK THE LINK THAT READS " APPLY TO JOB " SO YOU CAN TRACK THE STATUS OF YOUR APPLICATION ON-LINE.
APPLICANTS MAY UPLOAD REQUIRED OR ADDITIONAL DOCUMENTS (i.e. official transcripts, diploma, etc.) AS ATTACHMENT(S) AT THE TIME OF FILING.

Note: If you are unable to attach the required documents, you may fax them to (562) 422-3187 within 15 calendar days of filing. Please include exam number and exam title.

FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.
All information supplied by applicants is subject to verification. Applications may be rejected at any stage during the selection process.

COUNTY OF LOS ANGELES INFORMATION:
View details regarding Los Angeles County Employment Information by clicking on this link COUNTY OF LOS ANGELES EMPLOYMENT INFORMATION. An Equal Opportunity Employer.

Department Contact Name: Sandra Perez
Department Contact Phone: (562) 256-7102
Department Contact Email: SPerez@animalcare.lacounty.gov
ADA Coordinator Phone: (562) 256-7101
Teletype Phone: (800) 899-4099
California Relay Services Phone: (800) 735-2922
Alternate TTY Phone: (800) 897-0077