Sales, Home Care Consultant

Residential Home Health and Residential Hospice - Troy, MI (30+ days ago)3.9


Home Care Consultant

Residential Home Health is a national leader of home care in both Michigan and Illinois and is ranked among the top home health companies in the United States for helping patients live better, recover faster, experience a higher quality of life and remain independent at home. View all of our openings at http://www.residentialhealthcaregroup.com/careers/job-openings/

Residential Home Health is seeking a full-time Home Care Consultant to join our sales team! We offer competitive compensation and benefits!

SUMMARY: The Home Care Consultant is responsible for establishing and maintaining relationships with referral sources in the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as necessary.
Maintain relationships with all existing referral sources.
Actively prospect for new referral sources based on the Agency’s scope of service.
Work closely with Marketing, Agency Administrator and Clinical Management to ensure that the demand for clinical care is aligned with our capacity and at no time compromises the Agency’s ability to provide the best quality care for our patients.
Educate referral sources on the Residential Home Health and Residential Hospice offering. This may include: hospitals, skilled nursing facilities, assisted living facilities, independent living facilities, and physicians.
Provide referral sources with timely follow up on patient statuses
Coordinate care for patients by clearly and effectively communicating with referral sources and the RHH internal clinical operations team.
Aid in the collection of orders and face to face encounter documentation when necessary.
All other duties as assigned by supervisor.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Understands all federal and state laws pertaining to the marketing of home care and ensures total compliance with marketing staff.
Committed to providing highest-level customer service to our referral sources.
Able to multi-task.

EDUCATION and/or EXPERIENCE:
Associates Degree, Bachelor Degree preferred
One-year of healthcare marketing experience preferred
CERTIFICATES, LICENSES, REGISTRATIONS: Must have and maintain a valid Michigan Driver's License, maintain automobile insurance coverage and have access to a reliable automobile.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. Employee will be required to drive daily for meetings and/or visits to referral sources. Employee will work in varied residential environments based on assigned caseload.

COMMENTS: This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.