Clinical Services Manager

Hoyleton Youth and Family Services - Fairview Heights, IL3.3

For over 100 years, Hoyleton has been creating a better world for the children and families it serves. With over 20 programs offered throughout Southern Illinois, Hoyleton is one of the state's most respected youth and family serving agencies. A job at Hoyleton promises personal and professional fulfillment knowing that you're making a significant difference in the lives of others; a competitive salary, flexible schedules and comprehensive benefits package; plus, continuous professional development training including CARE, a unique model Hoyleton uses in partnership with Cornell University.




DEPARTMENT: HYFS Clinical Department

POSITION SUMMARY: The Clinical Manager is responsible for oversight for services provided by the Clinical department, including the selection, training and supervision of Therapists. The clinical manager will be responsible for the full success of the services in which they supervise. Focus on consultation with program staff, therapists, guardians and clients as needed concerning program clinical services. Assures compliance with Medicaid rules and all regulations in which the services and agency are provided under. As a member of the Leadership Team, assists with the development of the program budget, organizational policy and other administrative initiatives.


In coordination with Clinical Director, interviews, selects trains and supervises Therapists for HYFS programs. Monitors employee performance and completes monthly and annual evaluations. Works to resolve any performance issues or concerns.
Provides oversight to client referrals, intake and admissions, assuring timely response to referral sources. Works to achieve and maintain occupancy goals.
Maintains positive relationships and open communication with referring agencies and others with whom the agency collaborates on behalf of clients. Resolves concerns involving admissions, treatment plans and behavior management with the referring agency and the resident's parent or guardian.
Participates in discharge decisions in order to assure appropriate planning, information sharing and the best interest of the resident.
Oversees record keeping and reporting processes to insure that flow of written communication is current and effective.
Provides leadership to the Utilization Review committee to ensure that the process is completed and that results are used to improve the quality of services.
Assures that the Medicaid component of programs is fulfilled to maintain the Medicaid standards; is up to date on contractual requirements and assures compliance. Works to achieve performance goals of all contracts/grants and payer sources.
Participates in the all required committees assigned by Clinical manager including but not limited to monthly clinical staffings and leadership meeting.
Responsible for all program reviews and the success of the programs key performance indicators.
Ensure clinical needs of clients are met and develops the clinical department to ensure staff have a variety of clinical skills and applicable treatment modalities are reflected (i.e., behavior analysis, expressive art therapies, etc).
Continuously monitors the clinical needs of current clients and other programs and develops innovative approaches to meeting those needs
Monitors direct service requirements of therapists to ensure targets are being met.
Adheres to and follows all other required duties necessary and assigned by direct supervisor.

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Fax Machine

Participates in the all required committees assigned by Clinical manager including but not limited to monthly clinical staffings and leadership meeting.

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Fax Machine

Frequency Options:

Occasional 0 15% of time

Frequent 16 50% of time

Constant Over 51% of time

Scheduled to work approximately 40 hours per week
Exposure to noise Occasional
Exposure to heights Occasional
Exposure to temperature above 80 degrees Occasional
Exposure to chemicals Occasional
Exposure to hazards Occasional
Exposure to dust Occasional
Walking approximately 100 feet Frequent
Carrying approximately 10 feet Occasional
Pushing approximately 5 pounds Occasional
Lifting approximately 5 pounds Occasional
Climbing approximately 15 20 steps Occasional
Working alone or independently Constant
Standing Frequent
Bending Occasional
Squatting Occasional
Kneeling Occasional
Physical Restraint Occasional

A Master's Degree in Social Work, Counseling, or Psychology from an accredited program, or in a related human service field, and
Must possess and maintain a License of Clinical Social Work (LCSW) or Licensed Clinical Professional Counselor (LCPC)
A minimum of five years of supervisory experience in the human services field is required.
Possess the experience, personal qualities and practice skills to work effectively with professionals from a variety of disciplines both internally and with other organizations.
Strong organizational and time management skills.
Excellent oral and written communication skills.
Excellent interpersonal skills.
Skills in making public presentations, and in conducting formal training internally and externally

Benefits Package:
At Hoyleton, we strive to offer work and life balance, a competitive salary and benefits package which includes: vacation, health time, holiday, and personal days; medical and dental insurance, and a 403B Retirement Plan.

EOE Statement:
We are an Equal Opportunity Employer. Those requiring accommodations to apply for this position should contact our Human Resources Department at 618-688-4727