Teksync Technologies is an IT Services and Telecommunications company based in Houston, TX. We are a small family owned and operated business looking for candidates in the San Antonio and Austin markets that are interested in growing with us. The ideal candidate for this role will have 4+ years of experience troubleshooting telephony issues in commercial environments, low voltage cabling (installing, terminating and testing), installing and servicing network equipment (e.g., router, switches, and wireless access points), computer equipment, point of sale systems, and IP cameras.
This is a fast paced job that requires a lot of driving to customer sites. Most sites are within a 30 mile radius of the city center, but at times you may be tasked to drive as far as an hour out. Please do not apply for this job if that will be an issue for you.
Flexibility is required as new tickets are often added to your schedule the same day or we may reshuffle the schedule after it has been released to ensure that we have the right skill set working each job and that every job is covered. We pride ourselves in our professionalism, workmanship, and customer service. We do not fail on jobs. We work together to ensure all work is completed while exceeding customer expectations.
Required Skills & Experience
Field Service Technicians will be paid weekly on Friday's plus the benefits listed below:
All Open Positions (Each candidate will be assessed for all positions)
Lead Field Service Tech III – Proficient in all four Domains - $20/hr
Field Service II – Proficient in three Domains, one of which must be Domain I - $15 - $19/hr
Field Service I – Proficient in any two Domains - $10 - $14/hr
Domain 1 - Telecom Support – 5+ years of experience troubleshooting digital, analog, and VoIP phones and lines, performing cross connects, using common tools (e.g., tone and probe, butt set, Fluke, punch down) and other duties listed under required skills and experience.
Domain 2 – Low Voltage Cabling – Structured cabling inside wiring specialist who is proficient at running and terminating copper, fiber, and coax in large existing and new construction commercial buildings. Related Certifications include BICSI, CommScope and Panduit.
Domain 3 - Smart Hands Support - Field-level device support that includes consoling into network equipment for remote management, rack and stack, visual verifications, installs, and troubleshooting (customer assisted). Also, Equipment Relocation and Shipping and Handling of RMA Equipment. Equipment includes but is not limited to PC’s, POS Systems, Network Equipment (Routers, Switches, and Wireless Access Points), IP Cameras, and Media Devices.
Domain 4 - Desktop Support – PC hardware and software support. Basic understating computer networks and client/server infrastructure. Related certification include CompTIA A+, Network+, and Microsoft Technology Associate (MTA).
Job Type: Full-time
Salary: $15.00 to $20.00 /hour