The Client Success Account Manager is both intense and fulfilling. It not only focuses on teamwork and culture, but also, and most importantly, has a strong emphasis on Account Management & Business to Business sales.
This role focuses on ongoing relationship-building and proactive account management activities, identifying and scoping new opportunities, and promoting overall customer satisfaction, and renewals.
As part of the role, you will be speaking to a wide range of companies and organizations – from universities and local government departments to Fortune 500 companies. The right candidate will be responsible for managing a portfolio of East Coast clients & the upsell and renewal process while engaging with C-Level Executives to ensure successful implementation of all Meltwater solutions.
What you can expect at Meltwater NYC:
The Meltwater team is located in a fun, energetic and professional space in the heart of Midtown in Manhattan.
Guided by our core values, Meltwater has a fundamental belief in people and the potential they possess. We are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by their colleagues individuals will discover their strengths.
The Meltwater Group offers an extremely ambitious career path with plenty of opportunities for personal and professional growth an international environment.
Interviews dates: Rolling
Salary Structure: Base Salary + Bonuses + Commission = ~$100,000 OTE
Learn more about Meltwater on our website at www.meltwater.com
Follow us on Twitter @meltwater or like the MeltwaterGroup page on Facebook
Learn more about the Meltwater Entrepreneurial School of Technology (MEST), our non-profit school in Accra, Ghana by visiting www.meltwater.org
Skills & Requirements
Your ideal qualifications
University degree (any major) with strong academic results
Entry level client success management
Passion for consultative sales and business development
Natural leadership qualities
Exceptional communication & relationship-building skills
Extremely self-motivated & organized with the ability to multitask & prioritize
Firm knowledge and understanding of business operations
Excellent level of proficiency in written & spoken English
Entrepreneurial approach and ability to work independently as well as in a team