Administrative Assistant

Neighborhood Health Center - WNY - Buffalo, NY (30+ days ago)

Neighborhood Health Center provides impactful health care to Western New Yorkers so they can achieve their dreams and goals. We build a healthier Western New York where all enjoy high quality, individualized healthcare and human services. For more than 30 years, Neighborhood Health Center has delivered exceptional value to both patients and the communities it serves, dedicated to engaging adults and children in healthier lifestyles and creating healthier communities.

This year, Neighborhood Health Center, a Federally Qualified Health Center (FQHC) will continue to grow significantly and be the medical home for nearly 25,000 patients, providing more than 90,000 visits. Our family medical services include Primary Care, Dentistry, Behavioral Health, Ob/Gyn, Podiatry, Nutrition, Endocrinology and Pharmacy services in the city of Buffalo, NY and southern suburbs.

Neighborhood Health Center believes that health is a right, not a privilege, with excellent primary care to be affordable and delivered cost-effectively. Our kind staff believe that healthy individuals and families are the foundation of a caring society, and that those empowered to lead healthy lives contribute significantly to our communities’ success. For additional information, please, visit

Neighborhood Health Center is seeking a full time Administrative Assistant for its Family Medical Center. This exempt position will provide administrative support to the Clinical Leadership including Chief Medical Administrator, Medical Director, Dental Director, Chief Clinical Officer, Director of Nursing and Director of Efficiency, will report to the Chief Medical Administrator and will be based at our Northwest site in Buffalo, NY.

All Neighborhood Health Medical Centers are located in the greater Buffalo, NY region. The Buffalo-Niagara region boasts a great quality of life, with access to tremendous green space, including two Great Lakes and Niagara Falls, world-class museums, professional sports, public concerts and plays, and historic architecture.


  • Provide the Chief Medical Administrator, Medical Director, Dental Director, Chief Clinical Officer, Director of Nursing, and Director of Efficiency (the “Principals”) with administrative support, including payroll submissions, and manage their schedules, including internal and external meetings
  • Maintain an organized system of tracking, monitoring and prioritizing tasks and projects for the departments
  • Efficiently and accurately manage correspondence
  • Ensure Principals are provided with timely, accurate information and documentation for meetings and presentations
  • Organize departmental meetings; prepare agendas; coordinate catering and supplies, setup multi-media technology; attend meetings; take and distribute minutes
  • Conduct research as requested in preparation for meetings, phone calls, board reports and business trips
  • Provide a systems approach to the tracking and completion of departmental goals
  • Maintain high level of knowledge of all departmental functions and activities in order to respond to internal and external inquiries and requests for information and departmental support
  • Organize documents for approval, including contracts, invoices, request forms, purchase orders, expense reports processed through the finance department
  • Compile and process time sheets and expense reports
  • Organize travel arrangements for Principals and those accompanying Principals
  • Provide follow-up on employment verification requests to ensure completion in a timely manner
  • Maintain current vendor and professional contact information
  • Prepare clinicians’ on-call schedule for Chief Medical Administration approval
  • Organize, store and retrieve policies and procedures
  • Create and format documents, charts, Excel spreadsheets, and power point presentations


  • BA college degree
  • A minimum of 5-7 years of directly related work experience with increasing responsibility, providing outstanding administrative support, in roles of increasing scope and complexity
  • Exceptional attention to detail and follow-through
  • Superb organizational skills
  • Strong influencing skills
  • Self-starter with the ability to work proactively and take initiative
  • Results-oriented; creative and persistent in accomplishing tasks
  • Solutions-driven with a systems orientation
  • Highly responsive, timely, accurate and thorough in follow-up and follow-through
  • Highly flexible, positive and results-oriented attitude
  • Excellent in managing shifting priorities and timelines
  • Outstanding project and time-management skills
  • Excellent in Microsoft Office Suite, comfortable using document management software
  • Outstanding in creating PowerPoint presentations
  • Proficiency in Adobe and database management
  • Excellent oral and written communication skills; adept at minute-taking
  • Strong ability to diplomatically and effectively manage interactions with individuals at all levels and job functions, both inside and outside the organization
  • Excellent judgment and discretion

There are many fantastic benefits to a career at Neighborhood Health Center. In addition to working to effect positive change in the health and lives of thousands of residents of Western New York, Neighborhood Health Center offers its full-time employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, 403b, flexible spending accounts, and generous paid time off. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.

At Neighborhood Health Center, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve.

How to apply:

If you want to make a difference in the lives of thousands of patients and in the health of our communities of Buffalo and Western New York, and if the position speaks to your capabilities, experience and commitment to improve the health of our communities, please submit your resume and cover letter with statement of interest and salary requirements to d.batten at Please include Administrative Assistant in the subject line. A background check and a computer literacy test is required for finalists for this position. Qualified candidates will be contacted by phone and/or email.

Neighborhood Health Center is an equal opportunity employer that is committed to the practice of equity and inclusion.

Job Type: Full-time


  • Administrative Support: 5 years (Required)


  • Bachelor's (Required)