The Family Services Specialist II – Child Protective Services Intake worker, under the general supervision of the Social Work Supervisor, provides intensive and specialized social work services to individuals and families while completing CPS Family Assessments and Investigations. A CPS Intake worker utilizes clinical skills to assist clients with serious problems in areas such as mental illness, substance abuse, family violence, and family dysfunction to help them develop protective capacities to ensure child safety through use of community services and family resources. The CPS Intake Worker takes action to provide child protection for clients endangered by physical, emotional, and environmental threats.
Examples of Duties:
1. Completes CPS Family Assessments and Investigations that include child safety assessments, family member and collateral interviews, home visits, and risk assessments of potential future maltreatment;
2. Provides culturally competent case management services including updating and maintaining data entry of client contacts, writing reports and monthly narratives, gathering data for monthly statistics, preparing service plans and court documents;
3. Provides crisis intervention, supportive counseling, and specialized casework to assist clients in confronting and resolving emotional and situational problems;
4. Overcomes client resistance, fosters insight, engages, motivates and guides clients toward agreed upon goals;
5. Uses culturally competent investigative and assessment skills during interviews of child victims, siblings, offending and non-offending caretakers and collateral contacts;
6. Determines disposition of abuse and neglect complaints, and assessment of risk posed to clients in accordance with state and local policies;
7. Refers and assists clients in the use of community resources;
8. Performs emergency removal of children from their homes when required, places children in foster homes and residential programs, and initiates coordination of services in the foster care placements as needed;
9. Represents the agency in both civil and criminal court proceedings which involves interpreting laws, filing petitions, preparing court reports, testifying before the court, and preparing witnesses for testimony;
10. Conducts investigations with State regulatory agencies when abuse and neglect occur in out of home settings;
11. On a rotating basis, provides 24-hour on-call services for CPS and Foster Care cases, and Adult Protective Services. Responds to complaints and/or crisis situations as necessary;
12. Serves on agency and community task forces to address child welfare issues;
13. Performs related work as required.
Minimum of a Bachelor’s Degree in a human service field or a Bachelor’s Degree in any field accompanied by a minimum of two years related experience (Section 22VAC40-670-20 of the Administrative Code of Virginia)..
Some Social Work experience at the level of Family Services Specialist I, or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities; Valid driver’s license.
Good knowledge of social work principles, normal and abnormal human behavior and psychology, child development, mental retardation and social problems. Good knowledge of current social, economic and health challenges including poverty, homelessness, and mental illness. Some knowledge of cognitive disability in children and adults. Skill interviewing clients. Ability to work independently and on teams; Ability to interpret laws, policies and regulations concerning human services; Ability to work successfully with clients to aid in the constructive use of their own capabilities.
Bachelor’s degree in Social Work.
Master’s degree in Social Work; Fluent and Bilingual in both English and Spanish.
Applicants may be subject to a Criminal History Background search, Central Registry search, and/or pre-employment drug screen.
The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
This position is covered under Code of Virginia §63.2-1601.1 or §63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Special Instructions to Applicants
Applications for this position must be submitted electronically through this website.
Mailed, e-mailed, faxed, resumes or hand delivered applications will not be accepted.
This website will provide a confirmation receipt when the application is submitted for consideration.
Consideration for an interview is based solely on the information within the application. No attachments will be accepted. Maybe presented at interview.
Please refer to your RMS account for the status of your application and this position.