- Customer Service
- Medical Terminology
MedStar Georgetown University Hospitalis a not-for-profit, acute-care teaching and research hospital with 609 beds located in Northwest Washington, D.C. Founded in the Jesuit principle of cura personalis—caring for the whole person—MedStar Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.
MedStar Georgetown’s centers of excellence include neurosciences, transplant, cancer and gastroenterology. Along with Magnet® nurses, internationally recognized physicians, advanced research and cutting-edge technologies, MedStar Georgetown’s healthcare professionals have a reputation for medical excellence and leadership.
General Summary of Position:
The individual in this position provides assistance to patients in the department. The individual is responsible for coordinating all the functions and activities related to patient pre-certification/authorization including, but not limited to: accurate and complete patient registration in the approved organization electronic scheduling and billing systems and on-site insurance verification. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's (MGUH) philosophy, policies, procedures and standards.
At least three years experience in a medical/clinical office preferred.
Previous experience with computerized scheduling and registration systems.
Working knowledge of IDX / GE Centricity Business preferred.
Previous experience with an electronic health record system desired, especially GE Centricity Clinical or Aria.
Excellent interpersonal communication and customer service skills, and good telephone etiquette. Knowledge of medical terminology.
Effective oral and written communication skills.
Ability to deal effectively and professionally with a variety of different individuals.
Ability to perform in a high pressure environment.
Ability to organize and prioritize work.