Program Assistant

RCS Corporation - Augusta, ME3.2

Full-timeEstimated: $31,000 - $39,000 a year
EducationSkills
JOB DESCRIPTION

RCS has an immediate need for a Program Assistant in Augusta, ME. This is a full time, contract to hire assignment. Local candidates are required as there is no relocation or per diem available for this assignment.

Who We Are
RCS Corporation is a certified Woman Business Enterprise specializing in the recruitment of professionals throughout the United States. With two corporate offices, over 20 years of experience, and a presence in 30+ states, we are well-positioned to service employers, employees, and candidates across every discipline. Our emphasis is on excellent work ethic, accountability, transparency, effective communication and safety.

Our Client
Our client is an is a leading energy efficiency company. They help businesses and individuals reduce energy use and lower their utility bills through energy programs that they design, market and implement. They achieve all this through financial incentives, education and energy management strategies and solutions.

Summary
Our Client is currently seeking a full-time Program Assistant with excellent communication and organizational skills to work as part of our Augusta, Maine-based team and in support of Efficiency Maine. The Program Assistant will provide administrative support within the office and programmatic support to the general public, program contractors and other interested stakeholders.

Role Competencies

Working under the direction of the Program Manager, the successful candidate will:
Accurately enter data associated with high volume of Efficiency Maine rebate claim requests
Maintain and organize both paper and electronic documentation associated rebate claims.
Print out and organize incoming paperwork.
Communicate with homeowners and contractors on as-needed basis to resolve various rebate processing-related issues (incomplete requests, non-compliance with program guidelines, etc.)
Provide programmatic information and support to the general public and program contractors regarding current program guidelines, incentives and requirements.
Maintain information on program contractors including documentation related to meeting insurance requirements, proper certification, and proper completion of the program participation agreement.
Identify risks and problems with, and/or opportunities to improve current processes and procedures.
Perform miscellaneous job-related duties as assigned
Answers and routes incoming calls using VoIP system

Knowledge, Skills, and Abilities Desired:
Minimum High school completion required.
Computer proficiency, particularly with Microsoft Office applications (Outlook, Word, and Excel)
Ability to utilize database and tracking systems
Education and/or work experience in business and/or finance
Strong interpersonal, verbal and written communication skills
Strong customer service skills, including ability to listen and understand concerns about program operations and to suggest solutions
Ability to work both independently and within a team, and to take initiative without losing focus on highest priorities
Ability to foster a cooperative work environment
Opportunities with RCS change daily. For a complete listing of our current openings, please visit our website at www.rcs.jobs.

RCS is an Equal Opportunity Employer. RCS provides equal employment opportunities without regard to race, color, religion, gender, sex (including gender identity and sexual orientation), national origin, age, disability, veteran or marital status.