Case Manager - Harrisburg, PA

ExactCare Pharmacy - Harrisburg, PA2.3

30+ days ago
About ExactCare Pharmacy
ExactCare is not your average pharmacy! We are a full-service, closed-door pharmacy that specializes in helping patients who are juggling multiple medications. Our focus? To make it easier and safer for patients to adhere to their complex daily medication routines—and, ultimately, stay healthy. How do we do it? We work with patients and their health care teams to manage their medications and monthly refills. This includes organizing medication doses by day and time in the ExactPack® packaging system and delivering it to patients at home.

The environment at ExactCare is exciting, fast-paced and full of opportunity for energetic, highly-motivated and results-driven professionals who want to make a difference in patients’ lives every day!

To put it simply, we love what we do. And that shines through with some of the awards we’ve received for being a fast-growing company that’s a great place to work: 2013, 2014 and 2015 Plain Dealer Top Workplaces Winner; 2015 and 2016 Crain’s 52 Fastest Growing Companies; 2016 Weatherhead 100 Centurian Winner; 2015 Weatherhead 100 Winner; 2015 Smart Business Magazine Smart 50 Honoree and Innovation Category Winner; named to Inc. 5000 Fastest Growing Privately Held Companies in America for 2014, 2015, 2016 and EY Entrepreneur of the Year Award in 2014. In 2017, ExactCare was named to the NorthCoast 99 list of best workplaces for top talent in Northeast Ohio and awarded first place among the 2017 Weatherhead 100 Centurion winners!

ExactCare is headquartered in Valley View, Ohio, just south of Cleveland. ExactCare Pharmacy offers a competitive salary and comprehensive benefit plan.

We are looking for a full time Case Manager to grow ExactCare Pharmacy’s business in the Harrisburg, PA market by promoting and educating potential patients about our amazing service. This is a high travel role with potential overnights. The Case Manager will conduct in-home assessments and ensure the safety and compliance with each patients’ medication management. The Case Manager will build relationships with patients by conducting in-home assessments, enrolling patients in ExactCare’s medication management program, providing ongoing assistance to help patients get started, and acting as a liaison between the patient and his/her ExactCare pharmacy team. The position is a fully remote, self-directed, telecommuting/field-based position. We will provide you with all the resources needed to successfully execute your responsibilities, including marketing materials, company credit card, laptop with Wi-Fi, smartphone, GPS unit, car allowance, and gas/oil change reimbursement.

Essential Duties & Responsibilities:
Partner with Clinical Liaison Field Manager in assigned territory to educate facilities, institutions, and private patients about ExactCare Pharmacy to grow assigned territory.
Keep lines of communication open between Clinical Liaison Field Manager and New Patient Engagement Team to address any potential issues that may/may not arise.
Manage the patient assessment process to grow business and maintain referral relationships.
Conduct home assessment meetings with patients and/or their families, health professionals to assess and review their situation related to their medication.
Responsible for accurate data entry in compiling all patient medication with the appropriate prescription information to ensure the patient will receive the exact medication at the exact time.
Support new patient referral volume by participating in assessment scheduling activities.
Maintain accurate records and prepare reports for the consistency of information to be shared with the Exact Care Pharmacy team.
Other duties as assigned.

Knowledge, Skills & Abilities:
Excellent problem solving ability.
Highly team oriented and the ability to help others succeed.
Very organized with strong attention to detail.
Excellent with multitasking.
Self-Starter with little to no supervision needed.
Excellent communication skills; oral, written, facilitation and presentation.
Proficient in MS Office suite.
Passion to help people and enrich their lives.

Valid driver’s license in good standing.
Ability to be on the road daily, traveling throughout Harrisburg, PA.
Bachelor’s degree preferred; Social work or an equivalent field, preferred.
Experience in field social work preferred.